Team Lead Store Sales

Grey Tu

Email me: **********@*****.*** LinkedIn: https://www.linkedin.com/in/greytu/ Phone number: 510-603- 1627

PROFESSIONAL EXPERIENCE

Target – Fulfillment operational team lead; Fremont, CA April 2022- May 2024

● Monitor metrics, workload, and guest reports, as well as analyze them, and develop strategic plans to deliver exceptional guest experiences consistently.

led a team of 55 fulfillment experts during Q4, achieving 0% carryover workload, strategically devised and implemented a scheduling plan prioritizing the completion of initial workloads within the district consequently securing additional workload in a. This initiative yielded a notable 15% increase in store sales, equivalent to over $20,000 in revenue growth.

● Coordinated carrier pick-up shipment and supply drop-off schedules. Led store closure procedures to ensure a secure environment.

● Conducted inventory audits to identify discrepancies and implement corrective actions to maintain inventory accuracy and lower order cancelation rate

Target - General merchandise team lead; San Ramon, CA September 2020 – March 2022

● Manage freight unloading and loading, workload assessment, task delegation, and ensuring efficient operations.

Maintained a zero-incident workplace for the entire year following a remodel project that optimized space and eliminated any possible hazards. Tracked task completion times and provided targeted coaching to enhance productivity significantly. Achieving over 100 hours of flex payroll savings, directly improving budget efficiency. SKILLS & INTERESTS

Skills: Forklift Operation, Safety Compliance, Adaptability, Data Analysis, Budgeting Languages: Mandarin, English, and Cantonese speaker EDUCATION

Castro Valley High School Castro Valley, CA May 2018 GPA: 3.6 President of the animal rescue club and hosted multiple off-campus events

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