Social Worker Services
Resume:
LINDA K. RANDOLPH, MSW
TUCSON, ARIZONA 85742
Seeking a challenging and exciting career utilizing my educational and work related experience in medical, supervisory, training, and organizational skills.
Trained in federal aviation emergency procedures and CPR, ACLS
Work Experience
Aria Hospice
Tucson, Az.
Aug. 2013 to April 2023
Community Liaison/Director of Marketing/ Social Worker
Area of Responsibilities:
Liaison with physicians and discharge planners in Tucson Hospitals and assist with preparation for safe discharge planning.
Provide MSW services per regulatory requirements, and assess patient and family dynamics and provide
support, and insure that required community services are arranged to reduce
re-hospitalizations.
Tucson Community Hospice & Palliative Care
Tucson, Az.
Aug. 2012 to Aug. 2013
Community Liaison/ Director of Marketing/ PRN Social Worker:
Area of Responsibilities:
Marketing of all hospitals, skilled nursing faculties and adult care homes
Developed contracts through out Tucson with physicians and physician groups
Admissions Process and responsible for census growth
Initial assessment in MUMS Program (social worker piece)
Developed Community outreach and marketing programs
The Forum at Tucson
Tucson, Az.
Mar. 2011 to June 2012
Director of Social Services:
Areas of Responsibilities:
Admissions
Discharge Planning and Family Counseling
Case Management
IDT Meetings
MDS 3.0
Scheduling employee hours
Work with Home Health Agencies to ensure proper placement
Work with all HMO, Medicare and AHCCS insurance
Work with physicians on medication regiments
Florence Community
Nursing and Rehab
Florence, Az. Aug. 2009- July 2010
Director of Resident Services:
Social Services/Marketing/Admission
Activities Director/Medical Records
Responsible for all of the above departments for opening of the Rehab and Nursing facility.
Created all policy and procedures for survey process (QIS) survey.
Updated for 3.0 for the above departments. Created all marketing and mission statements. Developed medical records department. Responsible for all daily operations for all of the above departments.
La Colina Healthcare
TUCSON, AZ Dec. 2007-Aug. 2009
Social Services
Area of responsibilities:
Delivery of services to Medicare unit
Plan discharge of residents back to the community
Provide residents with the tools to live happy, healthy, and fulfilling lives
Uncompromising commitment to quality and integrity with residents
Follow State rules and guidelines, maintain consumer files and records, create teaching and behavior treatment plans.
Attending care plans and rehab meetings
Working closely with physicians and nursing department on discharge planning or applying for Long-Term placement.
Serve as a role model and mentor, demonstrating the desire behaviors, using approved techniques and strategies, necessary to protect residents and others.
Communicate effectively with others
Meeting with outside sources to create marketing tools for admissions
DDD
TUCSON, AZ Oct. 2006-Apr. 2007
CASE~AIDE
Area of responsibilities:
Attending Med Reviews and Documentation to report to Support Coordinator
Attending ISP’s with clients and Support Coordinator
Transporting to medical appointments explaining to client physician orders
Filing in appropriate places in client files per Support Coordinator
Attending CPR and First Aide with clients
Answering phones and taking messages
Helping clients make choices with daily living skills
Entering all client information into computer for ICAPS
Help with provider information and service
Termination of client files
Catalina Assisted Living Nov. 2004-Dec. 2005
TUCSON, AZ
Social Services Director/Activities Director/Marketing
Area of responsibilities:
Prepared all quarterly reports for behavioral health
Worked closely with Pima Health Systems CASE MANGERS ON CAMPUS
Created monthly calendars for all activities on campus
Supervised all volunteers
Stylist for entire 107 apartments
Attended all service reviews
Prepared all care plans and contracts for Behavioral RESIDENTS
Coordinated discharge planning
In-charge of all daily operations in administration department when administrator was out of building
Badillo Convalescent Hospital Jan.1999 – May 2004
Covina, CA
Social Services Designee/Activities Director/Marketing
Areas of responsibilities:
Resident Relations Coordinator
Performed resident admission procedures
Resident Assessments/MDS/IDT meetings
Program Coordinator
Prepared quarterly reports, budgeted supplies, wrote care plans and participated in care plan meetings
Created individualized programming for residents
Developed monthly theme-based calendars of resident activities
Supervised volunteers
Coordinated discharge planning
Located community resources and contacts to enhance resident’s quality of life.
Alta Monrovia Hospital Inc. Mar. 2002 – May 2004
Monrovia, CA
Director of Provider Relations as Contract Consultant
Areas of responsibility include:
Assisted with credentialing/physician network and served as Chairperson of the Hospital Board of Trustees.
Served as liaison between CEO and facility physicians
Developed strategies to increase patient traffic, resulting in 45% increase in two months
Coordinated facility marketing and business development; documented success through monthly progress reports
Established and maintained positive relationships with physicians, community agents and other professionals
Completed daily census reports
East Valley Hospital Medical Center Sept. 2000 – Feb. 2002
Glendora, CA
Marketing/Provider Relations
Areas of responsibility include:
Coordinated hospital marketing and business development activities
Developed six-month marketing plans to meet community needs and demands for services
Analyzed daily program census reports
Assisted with marketing and research efforts as needed
Developed and maintained productive relationships with physicians, community agents and community representatives
Fulfilled requests from patients and the community for information on hospital programs and services
Assisted with planning and implementation of hospital special events
Canyon Ranch May 1998 – Jan. 1999
Tucson, AZ
Medical Assistant to Medical Director
Areas of responsibility include:
Administered Cardio stress tests
Operated Metabolic Stress Test Cardio machine
Triage
Utilized Vision Hearing Sipro
Responded to emergency situations
Scheduled all support diagnostics
Coordinated Medical Director’s Schedule
Villa Maria Convalescent Oct. 1997 – May 1998
Tucson, AZ
Assisted Living Complex Manager
Areas of responsibility include:
Fulfilled bookkeeping duties including billing and collections
Coordinated dining and kitchen services
Developed resident physical and recreational activities
Managed rental of units
Coordinated staff time cards and completed bi-weekly payroll
Responded to medical emergencies
Santa Rita Care Center Feb. 1994 – Oct. 1997
Green Valley, AZ
Activities and Marketing Coordinator
Tucson Medical Center Nov. 1988 – Feb. 1994
Tucson, AZ
ER, Tech (Level One Emergency Room Trauma Center)
Education
Master Social Work
Corllins University
Stockton, CA
Bachelor Of Arts, Social Work
Corllins University
Stockton, CA
Real Estate License
Tucson School of Real Estate
Tucson, AZ
Social Service Certification Program
Nurse Educators (a division of Social Work Consultants Inc.)
Huntington Beach, CA
U of A Mini-Medical School
University of Arizona
Tucson, AZ
EKG Interpretation Certificate
University of Phoenix
Tucson, AZ
Activities Coordinator Certificate
Citrus College
Glendora, CA
Emergency Medical Technician Certification
Tucson Medical Center
Tucson, AZ
Cosmetology, Makeup and Skin Care Diploma
Virginia Hair Academy
Roanoke, VA
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