Quality Control Customer Service

JAIRSON JOAN COLINA

************@*****.*** +1-786-***-****

***** ******** ** - ******* **. - 32824

EDUCATION

Innova Education Services (Certification of Equivalence of Studies) Miami,FL

Oct 2023

Bachelor of Science in Aeronautical Engineering.

National Polytechnical University of the Armed Forces, Maracay, VENEZUELA

Ago 2009 – Oct 2014

Bachelor`s Degree in Aeronautical Engineering.

José Antonio Paéz University, Valencia, Venezuela

Oct 2016 – Oct 2017

Diploma in Total Productive Maintenance TPM.

PROFESSIONAL EXPERIENCE

Shipping & Quality Control Department,

Poly-America LP, Up North Plastics

Nov 2023 – May 2024

It is crucial to ensure that the plastic-producing machinery is functioning correctly to avoid interruptions in production.

Operating a forklift to transport raw materials on polypropylene pallets is a fundamental part of the process to guarantee a continuous supply to the machinery.

Verifying the quality of the finished product is essential to meet company standards and ensure customer satisfaction.

Removing the finished product from the machines and transporting it to storage racks with the forklift helps maintain the production flow and organization in the plant.

Furthermore, operating the forklift for loading and unloading containers with raw materials, finished products, and recycling material requires skill and attention to prevent damages and ensure efficiency in material handling.

Analyzing data and forming solutions to any issues that may arise from completed audits.

Realize dimensions, film, functionality, and packaging inspection and compare with to the product specifications, using Software ERP AS400 and fails test (Tear, Dart Impact, Usability, Thickness

Gauge, Flex and Tensile)

Soowys Corp – TowTruck Driver

Machines Operator (bobcat, forklift)

Ene 2021– Nov 2023

Customer service and call center dispatching for scheduling the pickup and towing of damaged, wrecked, donated, or junk cars throughout the city, including car purchases at auctions.

Loading and unloading of vehicles onto tow trucks using forklifts, bobcat.

Preparing orders for various car parts and components for loading and unloading into motor containers, transmissions, tires, rims, batteries, auto parts, and automotive accessories.

Aducarga FBO

Ramp Agent

Nov 2017- Dic 2020.

Load and unload aircraft,Handle baggage, including check-in, baggage claim, and curbside service

Supply fuel when needed

Clean and disinfect aircraft interiors, including seats, carpets, galleys, and lavatories

Clean and disinfect aircraft exteriors, including wings, fuselage, and engines

Replenish aircraft supplies, such as water, snacks, and blankets

Set up and remove aircraft catering

Provide customer service and support to passengers

Perform other ground handling tasks as needed.

Specialized Services Técni Aéreos C.A- Quality Control, Planning and Engineering Supervisor

Dec 2015 – Oct 2017

Aircraft maintenance supervisor at OMAC, maintenance planning for Cessna, Israel Aircraft Company, Learjet, Pratt & Whitney, Beechcraft, Piper, and Honeywell. Execution of work orders, component control, production directives control, airworthiness, engineering orders, INAC forms, CCM (Corrective and Preventive Maintenance Control), preventive and predictive aircraft maintenance planning.

SKILLS

Languages: Spanish (native), English (Intermediate).

Microsoft Office 365, SharePoint, manage the approval, update, and upload of documentation of the integrated management system.

Capable of working in a team, highly skilled in effective communication, empathetic, and with the ability to resolve conflicts.

Capable of adapting to new environments, learning quickly, and facing new challenges.

Capable of prioritizing tasks, meeting deadlines, and staying organized in a frequently hectic and high-pressure work environment. With critical thinking when solving problems and analyzing situations, identifying issues, and finding effective solutions.

CERTIFICATION

OSHAS

FORKLIFT CERTIFIED OPERATOR

Class I-II-IV-VII VALID UNTIL SEP 2027

IMMEDIATE AVAILABILITY

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