Customer Service Representative

Eric Ager

*** ******** ****** **********, *********** 06605 203-***-**** ***********@*****.***

Objective: Seeking a career as a Customer Service Representative Qualifications:

o Outstanding customer service skills; diplomatic; and patient with all types of individuals and organizational levels.

o Highly organized with great attention to detail and follow-through o Flexible; able and willing to learn new things

o Professional in appearance and strong work ethic o Genuinely enjoy helping others with situations.

o Quick learner who can easily adapt to new responsibilities o Profound skill in using spreadsheets and word processing software packages, organizing data and materials, and preparing reports and documents and in entering data accurately and efficiently.

o Immense ability to type accurately at a rate of 40 wpm.; use 10-key calculator by touch; interact tactfully and effectively with members of the public, co-workers and managers. o Strong ability to interpret, apply and explain applicable codes, ordinances, policies and procedures; research information and solve customer service problems. o Exceptional ability to enter data accurately and efficiently into appropriate data system; make accurate arithmetic calculations and maintain accurate records and files. o Ability to understand and carry out written and oral instructions; perform detailed clerical work and maintain attention to detail despite frequent interruptions. o Ability to establish and maintain effective working relationships with those contacted in the course of the work.

Work History:

Patterson Country Club Westport, CT 06880 "Chef" 45 hrs/wk @ 9.50/hr.

Prepare all customer menu orders/banquet menus

Responsible for inventory " Pantry", making sure it was fully stocked

Ensured that all Banquets/ Parties were organized correctly

Setup tables with proper utensils and glassware

Served at times.

Price Rite Bridgeport, CT 06610 "Cashier" 25-30 hrs/wk @ 8.00/hr.

Provided a great deal of customer service to customers

Handled all monetary transactions

Guided and resolved all queries of customer

Elite home health care Westport,Ct 06880 “ Companion” 25-35 hrs/wk @ 14.50/hr

Helping patient’s whatever the need

Providing medicine

Helping patient dress and clean

Goodwill Westport,Ct 06880 “Cust serv./Sales rep.” 25-40 hrs/wk @ 13.00/hr

Sorting wares

Clearing racks

Recycling

Cashier

United States Postal Service Fairfield,Ct 06825 “Carrier” 35-45 hrs/wk @ 18.16/hr

Handling mail

Handling packages

Protecting mail

Following safety precautions

Education:

Bullard Havens Technical School - "2014" High School "Diploma"

Training Direct - “2014" Phlebotomy Technician "Certification" Certifications:

1. Serve Safe Certified "2014"

2. Certification in Phlebotomy "2014" Technician

3. CPR Certified

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