Application Support Asp.Net

Matt Jensen

Fuquay Varina, NC ****.******@*****.*** 919-***-**** linkedin.com/in/mattqjensen

Established programmer and Application Support Engineer with strong analytical, problem-solving, and programming skills in automation, adept at identifying improvement possibilities. Currently enhancing network and application security in an immersive certificate program through North Carolina State University and prepared to leverage skills and experience to monitor the threat landscape and build digital defenses. CERTIFICATIONS & SKILLS PROFILE

Certifications: Comp TIA Cloud Essentials+, ScrumMaster 2010 – 2012 Operating Systems: Windows Client (7 & 10), Windows Server (2012 & 2016), Linux (Ubuntu, Debian, Kali) Programming Languages: C#.NET, ASP.NET, VB.NET, DHTML, JavaScript, CSS, COBOL/COBOL II, CICS, IIS, XML, JCL, UNIX, Linux, JAVA, C/C++, REXX, MVS, XSLT, PERL, PYTHON Tools: Visual Studio, GitHyub, Wireshark, PyCharm, Cisco Packet Tracer, Oracle VirtualBox, Snowflake, AWS PROFESSIONAL EXPERIENCE

Verizon, Cary, NC March 2009 – December 2022

Engineer III Specialist – Application Support

Managed requests to help managers, directors, and VPs to help them understand where they are missing SLAs and to create automated reports to help streamline processes.

• Built and maintained four websites in ASP.net to manage tickets that save time by streamlining processes and cutting costs.

• Created and tested more than 200 reports in Visual Basic. Each report is then scheduled and pulled from an Oracle database on two different servers.

• Created custom Major Outage Notifications for 14 different clients using ASP.Net, pulling from ETMS

(Oracle Database) and saving to a SQL Database to save time for the engineers and allow Verizon to meet the customers’ needs quickly and efficiently.

• Built, maintained, and automated in VB.net over 70 different custom reports that notify managers how employees are supporting customers.

• Created a script in PERL and on a Microsoft server that ran every 5 minutes to notify about device and connection outages and sent it to managers to take appropriate action.

• Developed Macros in Excel to parse data in various ways from comparing data to creating reports. ABC Commission, Raleigh, NC March 2008 – March 2009 Principle Consultant/Lead Programmer (Contract)

Designed, coded, and tested a credit card processing system using magnetic card readers and a web application that allows ABC Boards to design their own websites, utilizing C#.NET, ASP.NET, JavaScript, SQL Server 2005, and Crystal Reports 11.

• Built workflows and web parts in C#.net and ASP.NET, using ECM Documentum API to build web parts for SharePoint Services 3.0.

• Developed web services for the Alcohol Law Enforcement Agency for violations, investigations, and requests for information.

• Developed web services for the ABC Warehouse for stock inventory reports.

• Built Intranet using SharePoint Service 3.0, SQL Server 2005, webparts.

• Automated the Audit Department to allow auditors to use a website that shares information about reports from permittees, using C#.NET, and ASP. NET, JavaScript, SQL Server 2005, and Crystal Reports. ADDITIONAL RELEVANT EXPERIENCE

Northrop Grumman, Cherry Point, NC

Programmer IV/Lead Programmer (contract)

Options and Choices Inc., Cheyenne, WY

Application Developer

Oregon Mutual Insurance, McMinnville, OR

Programmer/Analyst

EscapeReality.com Corporation, Phoenix, AZ

Project Manager/Lead Programmer

PROJECT EXPERIENCE North Carolina State University Cybersecurity Labs & Projects March 2022–Present

Comprehensive hands-on cybersecurity training program featuring real-world security simulations; led by subject matter experts.

• Configure security controls such as honeypots, data loss prevention, mail security, and Splunk SIEM to improve threat detection and optimize incident response time.

• Diagnose initial network security levels on Cisco devices by verifying ACLs, port assignments, and strong credential encryptions to ensure availability and integrity throughout the network.

• Initiate forensic investigation using SIFT Workstation and Flare VM; acquire threat data for analysis and preserve malware information using CAINE.

• Identify malicious content on infected machines using Zeek, as well as filtering techniques, and recommend corrective action.

Data Engineering Labs & Projects March 2024–Present Comprehensive hands-on data engineering training program featuring real-world simulations; led by subject matter experts.

• Created a data pipeline using Snowflake Snowpipe, AWS IAM, S3, Lambda, Kinesis Datastream, Kinesis Firehose and PYTHON to perform real time data stream. EDUCATION

North Carolina State University March 2023 – Present Cybersecurity Professional Certificate

Key Courses: Cloud Security, Network Security, Microsoft Security, Cyber Infrastructure & Technology DeVry University, Phoenix, AZ June 1997 – June 2000 Bachelor of Science in Computer Information Systems

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