Customer Service Manager
Resume:
Daniel Murray
Recruiting, operations management, sales, account mgt, customer service
Sarasota, FL 34243
**********@*****.***
Sales and customer service, operations mgt, recruitment, hiring.. phone room management, and multiple other skills.. Arranging drivers and logistics for transports ; personally driving and delivering vehicles throughout the U.S.
Authorized to work in the US for any employer
Work Experience
Field Supervisor / Customer Service Manager
Florida State Roofing and Construction - Bradenton, FL June 2023 to February 2024
Coordinate crews and materials for various job sites, deliver and unload for crews.. liaison to the customers to resolve any issues that may occur.. point man to the home and business owners to insure they are happy.. I excel at this..
Customer Service Manager/Recruiting Facilitator
Suntrup Automotive Group - St. Louis, MO
August 2013 to May 2023
Keep customer and dealerships relations at a high level of satisfaction ; resulting in top CSI ratings for the dealerships with exceptional customer retention … new car purchasing Mgr for the Nissan, Kia and Hyundai dealerships for the Automotive Group.. set up the logistics for drivers and transports… Operations Manager
Imperial services - St. Louis, MO
April 1993 to April 2013
• Hiring,training, implementing sales and marketing programs top sales producer of 81 nationwide franchises.. Started phone room from scratch that achieved top producer status nationwide ** Education
3+ years of college education in Business
Southeast Missouri State University - Cape Girardeau, MO Skills
• Sales and marketing mgt, recruiting mgr, operations mgt
• Inventory control
• Curriculum development
• Presentation skills
• Dealership experience
• Customer service
• Phone etiquette
• Customer support
• Coordinate, motivate and manage several employees (10+ years)
• English
• Sales management
• Customer service
• Sales
• Dealership experience
• Marketing
• Team management
• Customer relationship management
• Recruiting
• Presentation skills
• Supervising experience
• Retail sales
• Mentoring
• Driving
• Load & unload
• Procurement
• Forklift
• Relationship management
• Lead generation
• Cold calling
• Succession planning
• Product demos
• Project management
• Experience working with students
• Heavy lifting
• Public relations
• Account management
• Warehouse management
• Logistics
• Negotiation
• Telemarketing
• Conflict management
• Payroll
• Store management
• Crew management
• Mobile applications
• Upselling
• Cash handling
• POS
• Team development
• Outdoor work
• Typing
• Analysis skills
• Operations Management
• Human resources
Awards
Top sales award
December 2010
Top job producing office 8 consecutive years of 81 nationwide offices Certifications and Licenses
Driver's License
June 2023 to June 2031
Additional Information
Consummate level of energy, endurability, and dedication .. ... congenial, affable personality that meshes well with others. Mission oriented to achieve desired results …
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