Rachel N Smith
Claims Processor
Rachel N Smith
Omaha, NE,
68134
************@*****.***
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Skills
- Time management.
-Accuracy.
- Efficiency.
- Active Listening.
- Ability to defuse stressful situations and or people.
- Skilled in required technologies and softwares.
- Detail oriented.
- Work well with others.
- Capable of leading.
- Ability to train others.
- Present consistently for any and all shifts I am assigned to.
- Willing to work extra hours when needed or required. ㅡ
Experience
Pest Control Service Professional
Aptive Environmental
December 2023- Present
-Certified Commercial Pesticide Applicator (Nebraska Department of Agriculture).
- Independently manage daily routes, ensuring efficient and compliant application of pest control services.
- Leverage extensive knowledge of company software and safe operation of vehicles to optimize service delivery.
- Cultivate positive customer interactions, fostering strong client relationships and exceeding expectations.
- Championed team development by training new employees on customer service practices and providing study support for required certification exams.
Claims Processor
Principle Choice Solutions LLC
April 2018 to March 2023
- 5+ years of experience and training required to successfully and accurately process Medical Claims.
- Contracted through VA hospitals to process Medical Claims for veterans and their beneficiaries.
- Verified the accuracy of submitted medical claims.
- Versed on various medical language and terms.
Special Education Paraprofessional
Omaha Public Schools
February 2018 to March 2019
- Provided students with daily meals.
- Helped students perform everyday tasks such as washing their hands and brushing their teeth.
- Aided students in achieving their goals such as interacting with their peers and identifying colors.
-Worked with students to achieve goals set by their Physical or Occupational Therapists.
-Assisted the teacher with day to day classroom tasks such as decorating the classroom and laminating learning materials.
-Helped the teacher retrieve and deliver students to and from their assigned school buses.
Scout Reach Program Leader
Boy Scouts of America
February 2018 to March 2019
-Assisted boy scouts in learning various subjects such as First Aid and Black History.
-Attended and assisted in extracurricular events such as Lock -ins and Summer Camps.
-Participated in raising funds for the Boy Scout Association by selling popcorn and Camp Cards.
Insurance Specialist
Comfort Dental
September 2017- December 2017
-Answered incoming phone calls.
-Made appointments for patients.
-Answered scheduling, insurance, and financial questions.
-Communicated with dentists to assist them with their responsibilities and communicating with their patients.
-Recruited new patients for Comfort Dental.
-Checked patients in and out of the clinic for their appointments.
-Verified patients' insurance before their appointments.
-Collected payments.
-Balanced the clinic's drawer and turned in deposits to the dentists.
-Completed any additional office related tasks in a timely manner. ㅡ
Education
Metropolitan Community College / Applied Sciences
March 2008 to February 2011
University of Nebraska at Omaha / Major=Criminal Justice/ Minor=Psychology.
June 2011- September 2015
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Awards
-Received Recognition of Achievement for the work that I completed for the College of Public Affairs and Community Service.
-Received certificates for earning a place on the Dean's List while attending Metropolitan Community College and the University of Nebraska at Omaha.