Customer Service Warehouse Worker
Resume:
Jazmin Chavez
Joliet, IL *****
************@*****.***
An enthusiastic and bilingual (Spanish and English) professional with a proven track record in fast- paced warehouse and retail environments. Experience includes significant roles at Grainger Warehouse inbound logistics and Bed Bath & Beyond retail operations. Made a significant difference at Grainger by identifying discrepancies in product item numbers, proactively addressing and resolving potential inventory issues. Recognized for exceptional communication skills, enabling effective engagement with diverse teams and customers. A natural leader and curious problem-solver, adept at navigating challenges and streamlining processes. Brings a dynamic, team-oriented approach to every endeavor, striving for excellence and innovation.
Authorized to work in the US for any employer
Work Experience
Warehouse Worker
Grainger-Joliet, IL
January 2022 to February 2024
Efficiently managed inbound and outbound logistics operations, demonstrating strong attention to detail and commitment to exceeding customer expectations for quality and delivery speed. Utilized advanced scanning technology and upheld compliance with
OSHA and Hazardous Material requirements. In inbound operations, product was inducted into SAP by counting product into totes or on a pallet by doing a high touch process where the inductee counts a product one by one multiple to ensure quality.
Sales Associate/Customer Service
Bed Bath & Beyond-Joliet, IL
August 2021 to December 2021
• Greet and engage with customers, offering assistance and answering questions to meet their shopping needs.
• Process sales transactions efficiently, handling cash and card payments.
• Maintain knowledge of current promotions, policies regarding payment, exchanges, and security practices.
• Ensure shelves are stocked, and the sales floor is tidy and organized.
• Assist in inventory management and restocking of merchandise.
• Handle returns and exchanges courteously and professionally.
• Collaborate with team members to achieve targets and enhance the shopping environment. Education
High school diploma
Minooka Community High School - Minooka, IL
August 2018 to May 2022
Skills
• Warehouse Experience
• Shipping & Receiving
• Packaging
• Heavy Lifting
• Bilingual
• Order Picking
• Customer service
• Problem solving
• fast paced
• Organizational skills
• Time management
• Computer skills
• English
• Spanish
• Order picker
Certifications and Licenses
Hoisting License
Driver's License
June 2021 to November 2025
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