Customer Service Executive Assistant
Resume:
Ann M. Weld
Rockport, MA
*************@*****.***
Objective
Customer service professional looking to seek full-time employment with a reputable company where I can utilize and expand my skill set.
Skills
administrative skills
computer skills
communication
customer service
phone etiquette
recruiting
elder care
point of sales system
cash handling
timeliness
organization
multi-tasking
problem-solving
finance reporting
detail oriented
Professional Work Experience
Shaw's, Gloucester, MA June 2021- September 2021
Cashier
Operated a cash register for cash, check and credit card transactions
Built relationships through a friendly and accommodating manner with customers
Aided customers in how to utilize the Company's reward program
Private Employer, Rockport, MA January 2009 - July 2018
Elder Care
Assisted client with daily friendly living needs to maintain self-esteem and general wellness
Prepared all meals, organized all medications, completed all grocery shopping and laundry
Performed all housekeeping tasks
Accompanied client to all medical appointments
Navigant Consulting, LLP, Boston, MA October 2007- May 2008
Executive Assistant
Supported 5 Consulting Partners
created billing reports and client invoices
Responsible for scheduling and travel arrangements
Coordinated internal and external conference calls
Ernst & Young, LLP, Boston, MA March 1995- May 2007
Executive Assistant
Performed comprehensive administrative duties for the entire healthcare team consisting of 11 executives
Coordinated monthly revenue team meetings
Served as an event planner
Managed the development and delivery of client proposals, correspondence, and financial statements
PriceWaterhouseCoppers, LLP, Boston, MA July 1993- January 1993
Executive Assistant
Served as a liaison between the Director and seventy consulting group leaders
Performed basic administrative tasks as assigned
Assisted in the recruitment of various personnel
Fleet Bank of Massachusetts, NA, Boston, MA January 1987 - July 1993
Administrative Assistant, Commercial Lending Assistant, Commercial Loan Analyst
Reviewed and analyzed potential loan applications and financial statements
Coordinated credit investigations
Regulated the daily flow of funds of a multi-million dollar portfolio
Monitored principal and interest discrepancies
Accurately performed daily client transactions
Education
Mary Washington College, Fredericksburg, VA
Focus in Economics and English
University of Massachusetts, Amherst, MA
Bachelor of Arts, English
Katherine Gibbs, Boston, MA
Secretarial study for college graduates
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