Executive Assistant Data Entry
Resume:
PROFESSIONAL SUMMARY
Accomplished administrative professional offers expertise in
calendar management, travel arrangements, document preparation, and event coordination. Leverages strong organizational, multitasking, and problem-solving skills to successfully manage multiple projects with tight deadlines and communication skills to support the achievement of high-level objectives.
EXPERIENCE
Administrative Clerk
May 2019 - Present SSD Alarm, Fullerton, CA
Executive Assistant to the Chief Executive Officer
November 2021 - November 2023 Mission Microwave, Cypress, California
Answered incoming calls promptly, providing information or transferring calls as necessary.
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Managed confidential information discreetly respecting privacy policies.
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Answered telephones to give information to callers, take messages, or transfer calls.
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Provided administrative support to management staff, demonstrating excellent communication and interpersonal skills.
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• Entered and maintained data in computerized systems. Resolved customer inquiries quickly through strong problem solving abilities.
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• Performed data entry and document scanning.
• Managed calendars and arranged appointments.
Assisted in the preparation of documents such as letters, memos, reports and presentations with accuracy and attention to detail.
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Maintained an orderly work environment to ensure efficiency of operations.
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• Updated databases regularly to ensure accuracy of information.
Coordinated travel arrangements for the CEO including flights, accommodations, ground transportation, and itineraries.
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CONTACT
*********@*****.***
Cerritos, California 90703
SKILLS
Spanish- Business level speaking,
reading and writing
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• Verbal and Written Communication
• Administrative and Clerical Support
• Office Supplies and Inventory
• Database Entry
• Schedule Management
• Billing and Invoicing
• Administrative Leadership
• Information Security
• Documentation and Recordkeeping
• Administrative Arrangements
• Meeting Support
• Calendar Management
• Appointment Scheduling
• Taking Direction
LAUREN FLOREZ
EXECUTIVE ASSISTANT
Beauty Advisor
October 2015 - April 2021 Sephora, Brea, CA
Handled confidential information with discretion and sensitivity towards its nature.
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Provided administrative support to the CEO in all aspects of daily operations.
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• Responded to emails on behalf of the CEO when necessary.
• Managed calendars of the CEO to ensure efficient use of time. Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping tasks.
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Assisted in preparing reports, memos, letters, financial statements, presentations, spreadsheets.
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Demonstrated ability to work independently while managing multiple projects simultaneously.
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Developed and maintained effective relationships with senior executives, board members, and other stakeholders.
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Ensured that all deadlines are met in a timely manner while adhering to best practices.
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Maintained an organized filing system for easy retrieval of documents when needed.
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Conducted research on behalf of the CEO to gain insights into industry trends and developments.
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Assisted in organizing events such as conferences or workshops hosted by the company.
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Prepared presentation materials for meetings with internal and external stakeholders.
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Oversaw recruitment activities such as interviewing candidates and selecting new hires.
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• Proofread and edited executive documents and communications.
• Compiled and analyzed data for executive decision-making. Answered phones, handled calls, and fielded appointment requests to assist supervisors.
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Managed office staff by recruiting, preparing orientations and training employees.
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Sustained office efficiency by planning and implementing office systems and equipment procurement.
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• Adhered to security policy to protect employees, guests and visitors. Filed and compiled corporate documents, records, and reports to streamline office flow.
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• Prepared responses to correspondence containing routine inquiries.
• Coordinated schedules by booking and canceling meeting venues. Prepared agendas, set up catering, and sent invites for luncheons, board meetings, and appointments.
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Operated scanners to make copies of correspondence and other printed material.
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Arranged for employee onboarding by scheduling training and organizing training material.
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Recreation Leader II
August 2015 - June 2019 City of Cerritos, Cerritos Administrative Assistant
Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
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Demonstrated excellent communication skills to build relationships with clients.
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Provided exceptional customer service and assisted customers with product selection.
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Advised customers on latest and newest beauty products upon arrival.
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Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.
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Conducted in-depth consultations with customers to assess their needs and preferences.
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Advised customers on proper skin care techniques according to their individual skin types.
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Consulted with customers to assist in finding best skincare and makeup products for skin type and look.
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Organized promotional displays and events to promote product sales.
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Collaborated effectively with colleagues from diverse backgrounds in order to achieve common goals.
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• Attended meetings to learn about new beauty products and trends. Maintained inventory levels by restocking shelves and ordering new merchandise as needed.
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• Stocked shelves, cleaned floors and organized sales areas.
• Used testers and sampling to demonstrate product application. Prevented store losses using awareness, attention to detail, and integrity.
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Analyzed market trends regularly to identify opportunities for growth.
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Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
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Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
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Developed positive relationships with participants to ensure a safe and enjoyable atmosphere.
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Adapted programming to accommodate different age levels or disabilities.
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Demonstrated strong leadership skills while supervising large groups of children in various settings.
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Collaborated with other staff members to develop innovative ideas for activities.
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Planned and facilitated recreational activities for children of all ages, including arts and crafts, sports, games, music, dance and outdoor activities.
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October 2017 - May 2019 Painting Renovations, Cerritos, California
Monitoring Supervisor
February 2012 - October 2017 Stanley Security, Santa Ana Cashier Clerk
August 2007 - March 2012 Stater Brothers, Artesia
Maintained files and filing, keeping sensitive information confidential.
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Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
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Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
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Developed and maintained filing systems for confidential documents and records.
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Managed office supplies inventory and placed orders when necessary.
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Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
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Maintained database of client contact information with accuracy and attention to detail.
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• Maintained office inventory by assisting with supply orders. Maintained calendars and schedules to set appointments for management team.
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Maintained timekeeping information and submitted and processed payroll.
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• Ordered and dispensed supplies to maintain office inventory.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
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Transmit information or documents to customers, using computer, mail, or facsimile machine.
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• Hear and resolve complaints from customers or the public.
• File and maintain records.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
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• Receive payment and record receipts for services. Schedule appointments and maintain and update appointment calendars.
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Keep a current record of staff members' whereabouts and availability.
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Receive payment by cash, check, credit cards, vouchers, or automatic debits.
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• Issue receipts, refunds, credits, or change due to customers.
• Greet customers entering establishments.
• Process merchandise returns and exchanges.
• Stock shelves, and mark prices on shelves and items. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
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Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
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• Cash checks for customers.
Operated cash register and accurately processed payments, returns, and exchanges.
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Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
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Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
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Built and maintained positive working relationships with co- workers.
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Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
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Provided excellent customer service by greeting customers and offering assistance.
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Accurately processed customer payments using cash, credit cards, and checks.
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Developed strong customer relationships to support satisfaction and loyalty.
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Handled customer complaints and inquiries in a courteous and efficient manner.
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Counted and balanced cash drawer at the beginning and end of each shift.
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• Assisted with training and mentoring new team members. EDUCATION
Human Resources Management
August 2019
Cypress College, Cypress, Ca
REFERENCES
Mario Alvarez — SSD Alarm
Manager Director
********@*********.***
Marlyn Flores — SSD Alarm
Supervisor
Mflores@ssdalarms.com
John Montoya — Painting Renovations
Manager
Former Monitoring Manager
CEO
*******@******.***
Former Employer
Contact this candidate