It Technician Entry-Level
Resume:
Hassan Ali
Columbus, OH 43231
Phone: 614-***-****
Email: **********@*****.***
Entry Level IT Technician
Diligent and customer-focused entry-level IT technician with multilingual proNciency in English, Somali, Arabic, and Swedish. Adept at troubleshooting hardware and software issues, providing technical assistance, and maintaining IT infrastructure. Committed to delivering exceptional service and staying updated with emerging technologies and industry trends.
Skills
Hardware Expertise:
● Initial Set-Up: ProNcient in conNguring hardware and software components for optimal functionality.
● Troubleshooting: Skilled in diagnosing and resolving hardware and software-related technical issues.
● Security: Knowledgeable in implementing and maintaining security measures to safeguard systems and networks.
Hardware Experience:
● Desktop: Experienced in assembling, upgrading, and troubleshooting desktop computers.
● Laptop: ProNcient in conNguring and troubleshooting laptop systems, including hardware components.
● Mobile: Skilled in supporting mobile devices addressing software and connectivity issues.
● Network: Understanding basic network conNgurations, including routers, switches, and wireless access points.
Software Pro>ciency:
● Windows OS: Experienced in troubleshooting common errors and performing software installations and updates.
● Mac OS: Knowledgeable in assisting with setup, maintenance, and troubleshooting of Mac devices.
● Mobile Platforms: Skilled in addressing software-related issues on Android and iOS devices.
Education
Advanced Technology Education LLC
Columbus, Ohio
CompTIA A+ CertiNcation
January 2024 - April 2024
Hassan IT resume
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Realgymnasiet, Göteborg
Gothenburg, Sweden
High School Diploma in Electrical and Energy with a focus on Data Technology August 2013 - June 2016
Experience
IT Entry-Level Internship
SigmaNet IT Services, Columbus, Ohio
January 2024 - May 2024
● Completed an IT entry-level internship at SigmaNet IT Services.
● Utilized the FreshDesk ticketing system for monitoring and ticketing support.
● Demonstrated proNciency in Microsoft Windows 10 and 11 operating systems.
● Assisted with PC local backup, data recovery, and malware/virus removal.
● Provided hardware support, including desktop/laptop assembly and disassembly.
● Supported print systems and resolved related issues. Car Assembler
Volvo Cars, Gothenburg, Sweden
November 2018 - July 2023
● Responsible for the assembly of vehicles by company standards. Machine Assembler
TitanX Engine Cooling AB, Gothenburg, Sweden
July 2017 - October 2018
● Assembled various machines and products, adhering to quality standards and procedures.
● Packaged accessories and performed quality checks on machines. Machine Assembler
Toyota Material Handling, Linkoping, Sweden
July 2016 - June 2017
● Followed blueprints and instructions to assemble machines/products of varying sizes.
Volunteering Experience
Administrative Assistant
Framut AB Accounting Firm, Linköping, Sweden
● Provided administrative support, including sorting and reception duties. Retail Assistant
Netto, Linköping, Sweden
● Stocked shelves and assisted customers with inquiries.
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