Customer Service Data Entry
Resume:
Monica Garcia
***** ********* ******, ** *****, CA 91732
Cell 626-***-****
mailto:*******.**@***.***
Summary of Qualification
Proven and successful accomplishments in multi-faceted projects, leadership skills, solution and outcome oriented. Ability to oversee challenging projects with efficient results. Skills
Extended knowledge of various software programs – Plexxis, ProCore, PlanGrid, Full Circle, AS400, AIMS, TAPS, OSAS, Micrographics, Microsoft Office.
Objective
To acquire an opportunity with a reputable company that will allow growth within that company. Experience:
8/23 to Present (Part-Time) Davie Ocho Candles Los Angeles, CA Administrative Asst./Purchasing
* Customer Service, assist and greet customers, bookkeeping, data entry, order and re-stock inventory
* Purchase and receive all merchandise and material. Pack and ship orders
* Order entry, Issued purchase orders/Debit memos, Invoicing
* Follow-up and record customer comments and complaints
* Participate in Exhibit Trade shows
* Assist in the candle making process
5/18 to 8/23 Nevell Group, Inc. Brea, CA
7/20 to 8/23 Administrator Asst.
* Managed the LAX branch office, kept a clean and safe environment, answer and direct phone calls, order and replenish office/kitchen supplies/refreshments/printing materials/furniture/equipment/keys and other needed supplies, verify receipt of supplies, access for new and visiting employees, open and distribute all incoming mail, prepare courier packages, plan office events and made reservations/catering for external team events, ensure the conference room is well-maintained and available for use, assist with moving offices and furniture, paperless file system by scanning and indexing documents to electronic files, update contact directories, sent out weekly reminders, request office maintenance from the properly management, provide administrative support to the project team and various departments as needed
* Enter daily timesheets into Plexxis Foreman App, ordered LAX parking debit cards for each worker on the LAX jobsite, approved parking receipts for reimbursement
* Input, track and maintain Compliance/Business Licenses/LOI/COI/LOV documents on all Subcontractors and Vendors performing work on the site. Requested Vehicle permits for company vehicles in order to enter LAX air ground terminals
* Track local hire percentage in LCPTracker, request new hires for local manpower from third-party local unions
* Managed fleet equipment – Get quotes/negotiated prices, order, billing and request maintenance on field Scissor lifts/Booms/Conex, maintain equipment inventory, provide traffic control if needed
* As a LAWA authorized signer – Process appropriate LAX badging paperwork and background check request, set-up appointments for Badging/Escort icon/Driver’s icon. Set up and organize video conference interviews, issued and kept a log of all LAX access badges, collected badges from outgoing personnel. Assist in LAWA’s quarterly audits
* Functioned as fire/safely warden for designated area in the event of an evacuation 2/18 to 7/20 Purchasing Asst.
* Get quotes/negotiated prices on material, created purchase orders, work orders, inventory
* Process purchase orders, review invoices by reconciling receivers for Acct. Receivable / Acct. Payable for sign off, Research and solve payment discrepancies, submit e-mail trail for back-up on discrepancies
* Coordinate with suppliers to ensure timely delivery of materials and services
* Ordered safely glasses/vest/helmets for field employees Page 2 of 2
Monica Garcia
8/12 to 2/18 B&B Marketing Group Cypress, CA
Administrative Asst./Purchasing
* Customer Service, bookkeeping, re-stocked inventory and kept Inventory records
* Consult customers on various beauty products for different skin types
* Purchase and receive all products for on-line orders. Fill and shipped all on-line orders
* Order Entry, issued purchase orders/credit memos, invoicing
* Record and follow up on customer comments and complaints. Update website and style master
* Schedule appointments and coordinated meetings
5/08 to 7/12 Sanctuary Clothing Burbank, CA
Production Assistant/Trim Buyer
* Customer Service; worked directly with Sales/Buyer and Customers. Manage the Tech Designer workflow by job priorities
* Logistics of costing and negotiating prices with vendors. Created purchase orders/debit memos and receipt of each job, plan trim purchases based on all import sales projections, enter the Bill of Materials into the database
* Sourced/Purchased specialty trim and disperse all final packaging to the contractors, submit testing on new items from pre-production and TOP’s - take images/weight and measure, tracked all production elements
* Coordinated overseas contractors, dye/wash houses/agents/brokers and freight forwarders to ensure timely deliveries on ocean and air shipments, create bill of ladings for carriers and vendors, coordinate transportation
* Scheduled fittings for all Divisions. Organized the sample room. Followed up on approval comments in a timely manner Education
2yrs Rio Hondo Jr. College Whittier, CA Business
1.5yrs Los Angeles Trade Tech Los Angeles, CA Pattern Making 4yrs Mtn. View High School El Monte, CA General
References upon Request
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