Customer Service

KAYLIE CALLOWAY

205-***-**** *************@*****.*** Addison, AL, 35540

SUMMARY

Passionate problem solver with excellent communication skills and a knack for finding creative solutions. A passionate softball player who understands the value of teamwork and collaboration. Dedicated student, and maintained a strong academic performance with a 3.7 GPA, I actively participate in DECA, Beta, Key Club, FCCLA, and NSHSS. Additionally, I am excited to pursue scholarship opportunities and make a positive impact! EXPERIENCE

Deli Clerk November 2022 - Currently

Hyatts Market, Addison, AL

● Greeted customers, provided excellent customer service, and answered questions regarding deli products.

● Received deliveries from vendors and ensured the accuracy of orders against invoices.

● Rotated products on shelves to ensure freshness and quality standards were met.

● Calculated the cost of orders and accepted payment in cash or credit card format.

● Adhered to company policies and procedures related to food handling processes.

● Maintained records of sales transactions using the POS system.

● Checked expiration dates on packaged goods before placing them on display.

● Restocked condiments such as olives, peppers, and onions, as necessary throughout the day.

● Maintained a high level of professionalism while interacting with customers and coworkers alike. Babysitter March 2018- Currently

Forster Family, Sumiton, AL

● Assisting with meals, snacks, and bedtime routines for the children.

● Greeting parents upon arrival home from work and providing updates on the day’s events.

● Engaging in age-appropriate activities like reading stories or playing games.

● Instructing children in basic hygiene practices such as brushing teeth or washing hands.

● Maintaining a positive attitude while being patient and understanding with the children.

● Teaching good manners by setting clear expectations for behavior in various settings. SKILLS

● Equipment safety

● Cleanliness and sanitation

● Register operations

● Safe food handling practices

● POS system operations

● Follows directions

● Housekeeping

● Child Safety procedures

● Reliability

● Certified in First Aid and CPR

EDUCATION

High School May/2024

Addison High School

AWARDS/RECOGNITIONS/VOLUNTEER WORK - (OPTIONAL)

● 2022-2023 Honor roll

● Taking dual enrollment courses at Wallace State

● 3.7 GPA

● Top Ranked: 25%

● Over 100 community service hours

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