Customer Service Project Manager
Resume:
Spanish
English
Portuguese
KATIA
JOHNSON
Education
Work Experience
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About me
Langurages
Personable, energetic, reliable and
result oriental associate with
several years of diverse business
processes experience in sales,
customer service, supervisory and
project management experiences
in moving services and senior
community
September 2006
OCT2023 - PRESENT (PART TIME) GAP
CUSTOMER SERVICE, VISUAL
MERCHANDISE AND OPERATIONS
STOCK ROOM AND SALES FLOOR
JAN 2021 - PRESENT (FULL-TIME)
ARARITY.
PROJECT MANAGER, DOWNSIZING,
PACKING UNPACKING, CLEAR OUT,
REPAIR FURNITURE TRUCK DRIVER
ORGANIZER
Bachelor of business
administration management
university of Brasilia
OCT2023 - PRESENT (FULL- TIME) TOWN &
COUNTRY MOVE MANAGEMENT PROJECT
MANAGER LOADING AND UNLOADING,
HANG ARTS LONG DISTANCE
ASSISTANT,INTERNATIONAL MOVE
ASSISTANCE,ORGANIZING,CLEAN OUT
**********@*******.***
15342 Gunsmith Terrace
Woodbridge VA 22191
OCT 2021 – (PART TIME) ROOD AND GUNN.
ASSISTANT MANAGER
CUSTOMER SERVICE, VISUAL MERCHANDISE
FLOOR SALES.
JUL 2014 – PRESENT (FULL TIME) MITIDIERI
CLEANING SERVICE LLC.
GENERAL MANAGER CUSTOMER SERVICE FULL
DETAIL COMMERCIAL HOUSES & CAR
JAN 2012 – PRESENT (PART-TIME)
ASSISTANCE PROJECT MANAGER, XCEL
CONSTRUCTION
Assist project manager in site cleanup prior to
building delivery and project close out.
DEC 2016 - 2019
SALES ASSOCIATE, METROPCS
Be knowledgeable with MetroPCS’s products,
promotions and plans. Listen and gather customer’s requirements and be able to provide expert advice on cellular devices and data plans that meets their budget. APRIL 2007 – FEB 2014
SALES ASSOCIATE, NEW YORK AND COMPANY
Skilled in a range of retail operations (stocking, merchandising, inventory management, customer
transaction and check-out process. Ability to prioritize tasks in a high-volume environment. Setup and display merchandize to maximize customer appeal and logical flow that help maximize sales. Offer product expertise and assist them when needed. OCT 2012 – OCT 2013
SALES ASSOCIATE, DSW SHOES
Be knowledgeable with DSW Shoes’ products and promotions. Listen and gather customer’s requirements and help them select the best shoes that meet their needs. Manage and stock store inventories.
MAR 2010 – SEP 2012
STORE SUPERVISOR, AMERICA!
Meet or exceed established store sales and daily performance goals. Manage inventory and assist in executing floor changes, sales and promotional events. Reconcile daily cash receipt and make bank deposits. Assist in the training store staff on selling practices, deliver authentic customer service and meet sales goals.
OCT 2008 – FEB 2010
SALES ASSOCIATE, JCPENNEY
Maintained showroom and area organized
merchandise placement for easy of
shopping and maximize sales revenue.
Handle all purchase transaction plus help
market and process line of credit
application for customers.
KNOWLEDGE, SKILLS AND ABILITIES:
Experience in Excel, Word, and Outlook
Good functional and working knowledge of computers and cellular mobile technology Self-motivated and
proactive
Winning can-do attitude
Ability to multitask
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