Licensed Insurance Agent
Resume:
Henrietta B Hartshorn
Active Property & Casulty License
Irvine, CA 92612
*********@*****.***
Licensed Property and Casualty Agent with call center sales experience. Seeking mentor for transition into Life Insurance Sales. Proven ability to manage client relationships, assess policy needs, and provide excellent customer service.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Insurance Sales Agent
Afni-Tucson, AZ
January 2024 to June 2024
• Inbound Sales Rep
• Call center
• Insurance Sales
• Feduciary
Field Technician
Field Nation-Tucson, AZ
May 2022 to January 2024
• Cloud Migration
• P.O.S. System Refresh Install
Professional House Cleaner
Homeaglow-Irvine, CA
September 2020 to February 2022
• Fast-paced rigorous cleaning
• residential clientele sales
Forklift Operator
Freeman Freight-Anaheim, CA
January 2015 to January 2020
• sit-down propane forklift operation
• material handling
• inventory control
Education
Associate in Arts (AA) in General Studies
Cal State Fullerton - Fullerton, CA
September 2002 to May 2005
Skills
• Computer skills
• Shipping & Receiving
• Customer service
• Sales
• Negotiation
• Computer literacy
• Communication skills
• IT Fieldwork
• Time management
• Analysis skills
Awards
All Lines Property Inspection Certification
March 2024
Certified property inspector duties for commercial and personal insurance policies. Certifications and Licenses
Property & Casualty License
March 2024 to March 2027
Trained, fullfilled required course hours, exam prep, successfully obtained license Assessments
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Inside sales — Proficient
June 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2024
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Proficient
June 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Basic maintenance and repair — Proficient
September 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Mechanical knowledge — Proficient
April 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Work style: Conscientiousness — Proficient
April 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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