Certified Phlebotomist
Resume:
Soraya Douglas
Certified Phlebotomist Technician
**** ******** ***** **, *** 3,
CONYERS,GA, United States, 30012
****************@*****.***
A seasoned professional with over 30 years of experience in customer service, complemented by recent NHA certification as a phlebotomist technician, poised to transition into the medical field. Proven track record of effectively managing client relationships and resolving issues in diverse settings. Demonstrates a commitment to optimizing healthcare operations and enhancing patient satisfaction. Proficient in vendor management, negotiation, and implementing cost-saving measures. Skilled in fostering team development through cross-training and upskilling, ensuring high levels of efficiency and employee morale in medical environments. Employment history
Jan 2017 - Dec 2023
Lease operator
SBD TRANSPORT at Conyers Georgia
Implement cost-saving measures by optimizing routes and reducing fuel consumption to increase profitability for SBD TRANSPORT as a Lease Operator.
Increase operational efficiency by identifying cost-saving opportunities in lease agreements and negotiating favorable terms with vendors.
Identify opportunities for cross-training and upskilling within the team to enhance overall operational efficiency and employee satisfaction at SBD TRANSPORT as a Lease Operator. Collaborate with the maintenance team to ensure timely inspections and maintenance of vehicles, reducing downtime and increasing operational efficiency at SBD TRANSPORT as a Lease Operator. Skills
Employee satisfaction Cross-training
Maintenance scheduling Route optimization
Cost-saving strategies Phlebotomy techniques
Medical terminology Healthcare regulations
Blood collection Sterile procedures
Patient care Lab equipment maintenance
Education
Jan 2024 - Feb 2024
Certified Phlebotomist Technician
Omega One Medical Institute at Conyers,GA
- Proficient in venipuncture techniques, including proper needle insertion, blood collection, and specimen handling, following standard protocols and ensuring patient comfort.
- Thorough understanding of medical terminology and anatomy relevant to phlebotomy procedures, facilitating clear communication with healthcare professionals and patients.
- Proficiency in maintaining a sterile environment during blood collection procedures to prevent contamination and ensure accurate test results.
- Skilled in verifying patient identities, labeling specimens accurately, and documenting collection details to maintain traceability and compliance with regulatory standards.
- Knowledgeable about various blood collection methods, including venipuncture, capillary puncture, and arterial puncture, adapting techniques based on patient needs and specimen requirements.
- Trained in handling challenging situations, such as patient anxiety or adverse reactions, with professionalism, empathy, and adherence to safety protocols.
- Familiarity with common laboratory tests and their associated sample requirements, aiding in proper specimen collection and processing for diagnostic purposes.
- Proficient in using medical equipment, such as vacuum tubes, syringes, and blood culture bottles, ensuring accurate and efficient blood collection procedures.
- Committed to continuous learning and professional development, staying updated on industry best practices, new techniques, and safety guidelines to deliver high-quality phlebotomy services. Proficient in operating and maintaining centrifuge equipment for processing blood specimens, ensuring proper separation of components such as plasma, serum, and cellular elements for diagnostic testing, while adhering to centrifugation protocols and safety measures to prevent specimen contamination and maintain sample integrity.
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