Customer Service Data Entry

LATOYA MCCOY

**** **** *** ** *** * Memphis, TN *8116 901-***-**** ******************@*****.***

OBJECTIVE

To be of great asset to any employer while utilizing great skills of customer service, sales, and operations.

SKILLS & ABILITIES

Customer Service, Sales, Data Entry, Warehouse, Clerical, Multi-line phones, Cook, and Manager Experience

EXPERIENCE

July 2016-September 2018

Manager, EMS

·Utilize customer service and sales skills while engaging with leadership

·Prepare inventory purchased

·Verify inventory

·Manage employees to ensure all regulations are followed

·Have products prepared and served by schedule

·Oversee that employees kept all areas and equipment cleaned

·Meet passing scores required by State of TN

July 2010-July 2016

Customer Service Rep, Unified Health Services

·Receive inbound and outbound calls from customers

·Remain courteous and friendly at all times

·Meet goals and statistics set forth on a monthly basis

·Accept payments for services rendered

·Assist with technical issues as needed by customers

·Keep a neat, clean, and organized work environment

EDUCATION

August 1995-June 1999

High School Diploma, Memphis, TN, Northside High School

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