Data Entry Customer Service

MONSERRAT PEÑA

PROFILE

Highly motivated professional with outgoing personality and strong work ethic. Tech-savvy quick learner, proficient with computers and software. Proven fast learner able to quickly acquire new skills. Positive team player who thrives in collaborative environments. Eager to leverage energetic attitude and commitment to excellence in a challenging new role. Adept at building productive relationships while delivering quality results. Accustomed to managing multiple, dead-line driven priorities. Resourceful problem-solver with confidence to exercise sound judgement in making independent decisions.

EXPERIENCE

SALES ASSOCIATE- BOOST MOBILE; JOLIET, IL — AUG 2020- JUN 2021

Honed my customer service excellence, sales acumen, and technical knowledge of mobile devices. Used computer systems for accurate data entry, inventory management, and sales tracking. Demonstrated ability to surpass sales targets through strategic sales initiatives and a strong command of point-of sale systems. Committed to leveraging technology to enhance customer satisfaction and streamline store operations.

Answered incoming telephone calls to provide store, products and services information.

Skilled in operating point-of-sale systems and adept at using various computer applications for data entry and tracking.

INVENTORY AND RECEIVING- ADVANTAGE COMPONENTS; JOLIET, IL -JAN 2022-AUG 2023

Dedicated and detail-oriented Inventory and Receiving Specialist with extensive experience in stock management and operational logistics. Adept at coordinating inbound shipments, conducting accurate inventory counts, and maintaining organized stockrooms. Implemented efficient inventory tracking systems that ensure timely restocking and minimize overstock. Strong organizational skills, with a keen eye for detail and a commitment to maintaining accurate records. Acquired foundational knowledge in shipping processes, including preparation of outbound materials and coordination with transportation services, contributing to a comprehensive understanding of supply chain logistics.

INVENTORY CLERK- ELAN INDUSTRIES; BOLINGBROOK, IL — AUG 2023-APR 2024

Controlled all material for local and on-site builds. Maintained physical inventory and inventory in MRP and PanaCIM system. Kit materials for onsite, and offsite builds. Reconcile materials after in house build completion. Coordinated with planning and shipping departments to ship necessary components to externals manufacturers.

Recovering/Scrapping special materials in MRP and PanaCIM system verifying that it was approved by all the areas with the ECN if needed.

Controlled inventory levels by conducting cycle counts; reconciling with data storage system.

Communicated with purchasing via email and/ or in person regarding material shortages.

EDUCATION

JOLIET TOWNSHIP HIGH SCHOOL

CENTRAL CAMPUS; JOLIET, IL -MAY 2021

SKILLS

Bi-lingual, Fluent Spanish and English

Inventory Control

Material Management

Technology Proficiency

Time Management

Effective Communication

Attention to Detail

Personal Management

Interpersonal Abilities

Planning/Organizing

Adaptability/Flexibility

Critical Thinking

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Software Applications:

ERP and MRP systems

PanaCIM

MS Office: Word, Excel, PowerPoint, Outlook

Joliet, IL (815) 505 – 7998 ************@*****.***

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