Scrum Master Azure Devops

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Mathew Akoko

Agile Coach

*******@*****.*** • 317-***-****

Indianapolis, IN 46229

Professional Summary

• An experienced Information Technology professional with 10+ years of knowledge and working within a Scrum/Agile environment.

• Solid expertise in facilitating cross-functional teams to deliver exceptional products with a consistent focus on quality, efficiency, and client satisfaction.

• Skilled in utilizing various tools, including Azure DevOps, Jira, Rally, Power BI, and Tableau for effective project management and data visualization.

• An articulate communicator with well-developed aptitude to foster strong relationships with colleagues, staff members, and executive management.

• Achieved and led the migration of waterfall to agile across 5 different companies throughout my career and managing over 30+ development projects.

• As a Chief Scrum Master/RTE at Siemens Healthineers, I employed Azure DevOps and @Scale tools for Agile Release Train by promoting efficiency in managing and delivering projects. Technical Proficiencies

SDLC Methodologies: Agile, Waterfall

Tools/Software: Azure DevOps, Microsoft Project, @Scale, Jira, Rally, Kanban boards, Confluence, Tableau Dashboards, MS Office Suite, IBM Cloud Services (DB2), ServiceNow, Power BI Dashboards.

Agile & Lean Frameworks: Scaled Agile Framework (SAFe), Scrum of Scrums (SoS), PI Planning Facilitator (RTE), Scrum, Agile SAFe Principles, XP, Lean-Agile, FDD, CI/CD, TDD, BDD, DDD Data Analysis & Visualization: MySQL, SAP HANA, SQL Server for Data Analysis, Seaborn, Plotly, ggplot, matplotlib Programming Language: Python

Career Experience

Blue Shield of California, San Francisco, CA March 2024 – present BSA/Scrum Master

Facilitating agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Collaborating with cross-functional teams, including developers, testers, and stakeholders, to ensure successful project delivery, resolving any conflicts or impediments that arise. Managing cross team/program dependencies between business, release management, third party development/QA and other Scrum teams. Creating report mockups and assisting in testing and user acceptance from business requirements. Engaged in data profiling, cataloging and creation of data dictionary.

• Creating and maintaining comprehensive documentation, process flows, data flows, and functional technical specifications for data, and reporting.

• Leading the migration of the company’s CI/CD pipelines to Azure DevOps, resulting in a 30% increase in deployment efficiency.

• Collaborating with cross-functional IT teams and business stakeholders, to understand data requirements, design data models, and implement solutions to meet their needs. One America Financial Partners, Indianapolis, IN May 2023 – October 2023 Scrum Master

Synchronize with multifunctional teams on Agile Release Train to target the fulfillment of PI objectives. Engage in weekly Scrum of Scrums to foster productive collaboration among Managers, Product Owners, and Scrum Masters. Facilitate Product Backlog refinement and maintenance, in alliance with the Product Owners. Coordinate with diverse teams to address impediments and track dependencies for both internal and external customers.

• Successfully scaled Agile using Azure DevOps & Miro for Agile Release Train, improving project delivery times.

• Developed queries and crafted dashboard reports by providing management with accurate project progress updates.

• Recognized for enabling high-performing teams by contributing to evolving customer value. 2

Siemens Healthineers, Norwood, MA April 2021 – April 2023 Chief Scrum Master/RTE

Drove Agile frameworks, facilitating daily Scrum, sprint planning, and other team meetings, advancing the practical implementation of Agile methodologies. Employed Azure DevOps and @Scale tools for Agile Release Train by promoting efficiency in managing and delivering projects. Developed handouts and hosted training sessions on Azure DevOps (ADO) for new recruits, contributing to the upskilling of team members. Drafted Sprint Reports for stakeholders by providing an insightful understanding of team progress and sprint achievements. Used ServiceNow for raising and tracking tickets from customers, personnel, and teams. Utilized Power BI services to generate Dashboard Reports for higher management, facilitating data-driven decision-making. Established a dynamic inter- team environment by acting as a buffer from external distractions, fostering a focused and productive work atmosphere.

• Led six Product Increment (PI) Planning sessions for Agile Release Train teams by boosting Blood Gas Franchise's productivity.

• Updated the company-wide Scrum Handout and created guidelines to improve and maintain documentation, bolstering understanding of the company's Scrum process.

• Spearheaded the integration of Retrospective into Azure Boards, improving team retrospection and future planning.

First Financial Bank, Cincinnati, OH January 2020 – March 2021 Data Lead Scrum Master

Data Lead Scrum Master for Data Analytics and Machine Learning teams. Oversaw the development and implementation of analytics-driven projects, ensuring high-quality outcomes and timely delivery. Piloted cross-functional teams efficiently through Agile Release Trains by facilitating productive PI Planning sessions. Amplified team competencies by delivering workshops and training focused on Agile values, principles, and practices. Fostered innovation by coaching development teams primarily in Java (Spring boot), Python, and MYSQL, centered on the development of cutting-edge machine learning APIs. Streamlined the use of Power BI across various platforms, maximizing data accessibility and utility. Championed widespread adoption of Power BI to strengthen data-based decision-making capabilities.

• Enabled comprehensive data integration and visualization by enhancing decision-making process, and real- time service delivery.

• Facilitated development of high-quality machine learning APIs, bolstering customer protection and authentication processes.

• Played a key role in reducing project delivery time by 20% through the implementation of streamlined ADO processes.

Macy’s Stores, Cincinnati, OH August 2018 – December 2019 SAFe Scrum Master

Spearheaded diversity and inclusion initiatives by catalyzing an affirmative work environment. Conducted onboarding and exiting protocols for over 100 employees to ensure smooth transitions. Managed staffing strategies which optimized team performance and productivity levels. Ensured efficient data ingestion by assisting the System Architect in building dimensional and relational data models before uploading databases to the AWS cloud. Drove successful digitization by migrating databases to the AWS cloud. Worked with teams in developing and implementing the application’s codebase, following best practices in cloud-native application development.

• Enabled successful Agile transformation of 50+ experienced professionals and 10 Agile teams from different backgrounds.

• Coached Data Analysts in employing business analytics, data mining, and integration to maximize data- driven decision-making efficacy.

• Played a key role in reducing project delivery time by 20% through the implementation of streamlined ADO processes.

Miso Inc., Indianapolis, IN October 2016 – July 2018 Scrum Master

Transitioned dual traditional waterfall development teams into Agile operations to enhance workflow and efficiency. Mentored and instructed teams in Agile principles and scrum practices, bolstering team understanding and adherence. Orchestrated daily scrum, sprint review, sprint demonstration, and strategizing gatherings for distinguished clientele. Collaborated with Product Owner in refining and prioritizing the Product Backlog, enhancing project objectives alignment. Accelerated creation of an in-house energy management system utilizing Python, Java, MYSQL Server, and JavaScript.

• Led successful development and deployment of an internal energy management tool, improving operational efficiency.

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• Configured and managed ADO project boards, improving sprint planning and tracking for multiple development teams.

• Implemented Http Webservices on AWS Cloud, enhancing user accessibility and control of power consumption. University of Bamenda, Cameroon October 2010 – April 2016 Agile Coach/Department Chair

Led workshops, driving Agile transformation of new and experienced teams alike. Orchestrated advanced software deployment strategies to attain smooth work execution. Established rigorous criteria for program evaluation to ensure continual process improvement. Facilitated integration of new technology solutions, leading to enhanced productivity. Drove transformation of traditional Waterfall teams into fully matured Agile teams, maximizing efficiency. Deployed SAFe, Scrum, Kanban, and Jenkins for diverse projects, achieving optimal operational workflow. Introduced advanced data handling with Snowflake, SQL Database, Python, and Tableau for streamlined data extraction and query processing.

• Negotiated and executed a record 48 software development projects, peaking department revenue by 60% over three years.

• Conceptualized and implemented data analytics with Tableau and Python, driving the successful completion of faculty researchers' and postgraduate students' research projects.

• Supervised 52 postgraduate student research projects, leading to new insights through extensive data analysis and visualizations.

DRS Data Services, Milton Keynes, UK March 2005 – September 2010 IT Project Manager

Served as IT Project Manager for DRS Data & Research Services for projects in 8 countries. Initiating, negotiating, and planning projects, as well as managing project risks and changes. Supervised teams for Examination Management Custom Software applications for 8 Examination Boards. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time and on budget. Effectively managed the financial resources for the projects. Provided leadership to team members in the development of Relational Database Management Systems for 4 National Population Censuses, 8 Examination Management

• Managed all phases of the software development lifecycle (SDLC) for Custom Software Applications for 4 National Population Censuses, 8 Examination Boards, and 12 local client companies.

• Developed software for Examination Registration and Processing Results using Visual Studio DotNet.

• Performed heavy duty Data Analytics and visualization with Tableau for census and examination Results. Education & Certifications

Education

• Doctorate/PhD - Measurement & Statistics, Atlantic International University, Honolulu, Hawaii, USA

• Master of Science in Mathematics & Computer Science – University of Reading, England, UK

• Bachelor of Science in Mathematics – University of Bamenda, Cameroon Certifications

• Certified SAFe 6.0 Practice Consultant (SPC), Scaled Agile, Inc., USA

• Certified SAFe 5.0 Advanced Scrum Master (SASM), Scaled Agile, Inc., USA

• Certified SAFe 5.1 Product Owner/ Product Manager (POPM), Scaled Agile, Inc., USA

• Certified Scrum Master (CSM), Scrum Alliance®, USA

• Project Management and Tools, University of California, Irvine, USA

• IBM Data Science Professional Certificate - IBM, USA

• Visual Analytics with Tableau, University of California, Davis, USA

• Tableau Desktop Training - Intellipaat, India

• Data Visualization in Power BI - IBM, USA

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