Medical Assistant Customer Service

FAITH L. SMITH

**** ******** ****, **********, ** 30458

(C) Phone: 912-***-**** (H) Phone: 912-***-****

*********@*****.***

Summary

Medical Assistant with six years of experience providing both clinical and administrative duties. Reliable and structured with outstanding customer service skills who is able to access patient’s necessities, make appropriate decisions, and provide appropriate patient care in any healthcare setting.

Core Skills

Proficient Office Skills Administrative and Clinically trained

Computer Proficiency Excellent Interpersonal Skills

Medical Terminology EClinical and Azalea Health Proficient

CPR and First Aid Certified Athena & Citrix Proficient

Education

Ogeechee Technical College - Statesboro, GA May 2018

Medical Assistant Diploma

Ogeechee Technical College – Statesboro, GA December 2017

Medical Office Support Specialist

Statesboro High School - Statesboro, GA

High School Diploma May 2013

Experience

Customer Service Associate November 2014-September 2020

Processing all monetary transactions

Completing returns and exchanges

Maintaining a clean and orderly work environment

Providing supervision over all front end associates.

Student Medical Assistant

(Externship) January 2018- May 2018

Supreme Internal Medicine - Statesboro, GA

Greeting, scheduling, and checking in patients

Verifying Insurance forms

Triaging, measuring and recording patient’s vital signs

Assisting physician in procedures and labs

Performing venipunctures and injections

Processing lab specimens

Medical Assistant

Southeastern Cardiovascular Associate- Statesboro, GA June 2018- November 2018

Completing vital signs

Perform basic laboratory tests and diagnostic exams such as EKG’S and installing Holter monitors.

Advising patients on medications, diet, and exercise as directed by Cardiologist

Medical Assistant/Receptionist

Access Gastroenterology November 2018- September 2020

Answering phones, checking in patients, verifying insurances, collecting copayments and upfront deductibles

Obtaining patients vitals

Explaining procedures and prepping patients for procedures such as endoscopies and colonoscopies

Referral Coordinator

Assisting provider in administering medication, diagnostic testing, and in treatments

Floating Medical Assistant

Southcoast Medical Group- Savannah, GA September 2020- Current

Triaging Patients

Updating patient records

Monitoring and keeping an orderly well stocked exam room

Clean and sterilizing all instruments and equipment

Medical Assistant

Southcoast Health Pediatrics – Richmond Hill, GA

Obtaining patient information and updating health records

Scheduling follow up appointments, procedures, and tests

Recording patient’s vitals and administering vaccines

Explaining tests and procedures to young patients and their families In a reassuring way

Stocking and sterilizing exam rooms in between patients

Contact this candidate