Data Entry Investment Banking

PRECIOUS ONYEKACHUKWU

Philadelphia, Pennsylvania

Email ************@*****.***

Phone 267-***-****

● 5+ of experience in the HR department, Healthcare & Financial Administration, Investment Banking & Consulting, and Data Entry, QA & Fraud audits

● Experienced in handling and processing confidential banking and healthcare Information, inputting account related information into the system, checking the accuracy of data, typing in data provided directly from customers, regularly updating existing database system records and ensuring data is backed up.

● Experienced in Sorting and Organizing paperwork after entering data into computer files or database systems, verifying data by comparing it to source documents, preparing and assisting clients with loan procedures and reporting, processing payments, offering financial assistance and Payment programs and managing large data sets in excel.

● Proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel) and Data Entry(15,000 kph).

● Good communication and interpersonal skills.

Technical Skills:

● Proficient in Microsoft Word, PowerPoint, and Excel

● Strong communication and interpersonal skills

● Critical thinking, prioritization, and planning skills

● Strong attention to detail

● Team-oriented

● Documentum, ComplianceWire & Data entry

● Minimum of 50-60 wpm.

● BPO experience in Technical Support & Familiarity with ticketing system

● Familiarity and good working knowledge in PC hardware and software troubleshooting.

● Prior Software Application support (e.g. Outlook, etc.)

● Ensures data accuracy. Maintains system audits to ensure shared applications within the organization are accurate. Resolves all data discrepancies through determining the source of the inconsistency and tracking issues to resolution.

● Serves as a subject matter expert on cross-functional teams and projects to support key business objectives. Represents business unit data requirements or educates on data availability and appropriateness. May lead cross functional teams to resolve process issues and determine more effective procedures to support business needs.

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EDUCATION:

● ASSOCIATE OF SCIENCE –Rowan College at Burlington County,December 2019

● BACHELORS OF SCIENCE- Wilmington University

December 2025

PRECIOUS ONYEKACHUKWU

Philadelphia, Pennsylvania

Email ************@*****.***

Phone 267-***-****

EXPERIENCE:

TD Bank—Data Entry/Fraud Analyst, Mt.Laurel,NJ January 2023-March 2024

● Oversight of fraud attacks and trends impacting identified area

● Documents audit testing and follow-up tasks in accordance to relevant audit standards

● Assist in the preparation of financial reports, presentations, and ad-hoc analyses for senior management and stakeholders.

● Implements procedure and project changes

● Adheres to Change Management protocols

● Ability to de-escalate in stressful environments/situations with empathy, care and urgency

● Ability to multitask and navigate through computer systems, applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.

● Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).

● Flexibility, resiliency, and a positive attitude when responding to challenging situations.

● Ability to work both independently and as part of a team. Vanguard— Human Resources Onboarding Specialist/Financial & Fraud Analyst, Malvern, PA November 2021- September 2022

● Initiated and processed financial lead assets through encrypted database systems

● Processed and Researched denied claims.

● Resubmit claims with errors, utilizing knowledge of CMS 1500 forms and a broad understanding of data, coding, and policy errors.

● Scanned as well as documented forms via Documentum, ComplianceWire, & Data entry.

● Respond to requests for investment, fund, and account information

● Assist in the preparation of financial reports, presentations, and ad-hoc analyses for senior management and stakeholders.

● Transferred data from paper formats into computer files or database systems for onboarding programs

● Verified data by comparing it to source documents

● Assist with the new hire process and employee support including timekeeping.

● Retrieved data from the database or electronic files as requested

● Communicated to clients via phone and email

● Coordinated the onboarding process and worked on transferring procedures to increase efficiency

● Analyze commercial accounts for fraudulent activity through multiple card processors to mitigate fraud loss.

PRECIOUS ONYEKACHUKWU

Philadelphia, Pennsylvania

Email ************@*****.***

Phone 267-***-****

● Verified claims on their credit cards to reduce fraud losses and prevent fraudulent activity.

● Perform advanced administrative tasks including triage calls, coordination and scheduling

● Verified claims on their credit cards to reduce fraud losses and prevent fraudulent activity.

● Assist with complex patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders.

● Researched and Analyzed Accuracy for new and existing onboarding clients via MS Office & Lotus Notes.

● Collaborate with various departments to gather financial data and ensure accurate financial reporting

Conduent— Human Resources Benefits Specialist, Cherry Hill, NJ March 2021 – November 2021

● Held clients accountable financially & provided solutions for financial anatomy

● Enrolled, maintained, and managed 99% of all data entry requirements by retrieving data from database or electronic files

● Researched, recommended, and implemented new benefits program for clients

● Managed 100% of employee benefits files, maintained group and individual benefits and updated employee payroll records to ensure eligibility

● Reviewed and updated employee files

● Perform day to day administrative functions and general office duties but not limited to scheduling appointments, copays, filing, fax answering, phones,and data entry.

● Schedule patients using the management system(EPIC)

● Filed patient data for physicians and updated patient records insurance information and third-party payment invoices.

● Worked closely with patients and Healthcare providers.

● Ensures that property disclosure forms with HIPPA are entered correctly into the system.

● Verifies appointment and Insurance information.

● Experience with ADP workforce now.

● Scanned as well as documented forms via Documentum, ComplianceWire, & Data entry. Barclays Financial Services— Online Banking Consultant Wilmington, DE January 2020 – March 2021

● Informed clients of overdue payment and established 85% of repayment effectively by Scheduling

● Reviewed clients’ reasons for delinquency and analyzed and monitored payments via database system

● Assisted with payroll through ADP

● Assisted clients with loan procedures and reporting, process payments, offer financial assistance and payment programs

PRECIOUS ONYEKACHUKWU

Philadelphia, Pennsylvania

Email ************@*****.***

Phone 267-***-****

● Located and monitored delinquent accounts daily by uploading existing data

● Managed large data sets in excel

● Transferred data from paper formats into computer files or database systems

● Verified data by comparing it to source documents

● Provides information to members regarding mental health

● Retrieved data from the database or electronic files as requested

● Performed regular backups to ensure data preservation Xfinity— Data Account Manager/Jr Financial Analysts, Cherry Hill NJ January 2018 – January 2020

● Supported scheduling for internal and external clients via database

● Sold and marketed techniques

● Created and executed intricate basic sale strategies with minimal supervision

● Communicated and developed rapport with clients, handled their billing, and provided ongoing support for current clients

● Assist with the maintenance of systems, procedures, and methods for record keeping and reporting.

● Develops test schedules, reviews testing plans, tracks, and documents development results.

● Conduct financial system training.

● Monitor software performance on new and existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging.

● Provided monthly reports via PowerPoints on revenue development via ERP system

● Collaborates on cost analysis with financial controller.

● Prepares budgets & forecasts the development of revelant financial items for the following year.

● Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars.

● Experience using QuickBooks

● Collaborates with team of professionals in a way that supports a positive clinical outcome.

● Conducts functional, visual, accessibility and device testing for assigned projects.

● works with Corporate Digital eCommerce teams to ensure the completion of Xfinity projects.

PRECIOUS ONYEKACHUKWU

Philadelphia, Pennsylvania

Email ************@*****.***

Phone 267-***-****

● Verified data by comparing it to source documents

● Retrieved data from the database or electronic files as requested

● Communicated to clients via phone, chat, and email

● Coordinated the onboarding and retention process and worked on transferring procedures to increase efficiency

● Researched and Analyzed Accuracy for new and existing onboarding clients.

● Conducted detailed financial analysis, including variance analysis and trend identification, to support strategic decision-making.

● Develop and maintain comprehensive financial models to forecast business performance and support budgeting processes.

● Prepare monthly, quarterly, and annual financial reports for senior management, highlighting key financial metrics and business performance.

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