Customer Service Quality Control

MARIA MACORINI

689-***-**** *****************@*****.*** Clermont, Fl 34711

skills

• Bilingual • Self-Motivated and Independent

• Effective Communication • Warehousing Operations

• Inventory Management • Relationship Building

• Safety Procedures • Inspection and Quality Control

• Punctual and Reliable • Attention to Detail

• Teamwork and Cooperation • US Driver's License

• Shipment Tracking • Interpersonal Skills

• Warehouse Safety • Computer Literacy

• Adaptability • Pallet Jack Use

• Receiving Procedures • Package Handling

• Multitasking • Time Management

• Customer Service • Shipment Inspection

• Hazardous Materials • Teamwork and Collaboration

• Microsoft Office • Box and Container Packing

• Adaptability and Flexibility

experience

SHIPPING AND RECEIVING CLERK

Quietflex, Grooveland, Florida

Oct 2023 - Feb 2024

Arranged for pickup and delivery of

goods to meet deadlines.

•

Verified packing slips and shipping

labels were accurate and complete.

•

Managed the efficient loading and

unloading of goods from vehicles using

pallet jacks

•

VETERINARY ASSISTANT

All Animal Hospital, Minneola, Florida

May 2023 - Jul 2023

Jul 2021

HIGH SCHOOL DIPLOMA

East Ridge High School,

Clermont

education

Assisted in restraining animals during

examinations or treatments.

•

Restrained animals for veterinary

examinations, treatments and

procedures.

•

CREW MEMBER

McDonals, Clermont, Florida

Sep 2021 - Apr 2022

Greeted customers in a friendly and

professional manner, ensuring

customer satisfaction.

•

Performed cashier duties such as

accepting payments, issuing change,

and counting money back to customers.

•

Coordinated with other crew members

to complete assigned tasks quickly and

effectively.

•

SERVER

Ay Jalisco, Clermont, Florida

May 2020 - Jul 2020

Provided excellent customer service by

anticipating needs and responding

promptly to requests.

•

Greeted and accommodated guests,

building positive experience from first

interaction.

•

Demonstrated ability to interact with

customers in a friendly and professional

manner.

•

CREW MEMBER COOK

McDonals, Clermont, Florida

Aug 2019 - Mar 2020

Practiced safe food handling techniques

according to company policies and

procedures.

•

Kept kitchen clean by sweeping and

mopping floors, washing dishes, and

disposing of trash.

•

Provided excellent customer service to

guests by taking orders accurately,

preparing meals quickly and efficiently,

and ensuring quality product was

served.

•

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