Customer Service Part-Time

OBJECTIVES

Responsible and mature trilingual individual seeking part-time, long-term employment with an employer that would utilize my computer skills, sales, and customer service strengths to benefit company and community.

CORE QUALIFICATIONS

Computer familiar, Microsoft Office

Trilingual in English, Arabic, and Assyrian/Aramaic

Food Service FOH

Point of Sale experience

Self-managed/Team player

Robust customer service skills

EMPLOYMENT HISTORY

Internet Sales 9/2021-Current

Self Employed Anaheim, CA

Implemented new customer service strategies, increasing customer satisfaction

Conducted retail search to build inventory for resale via online platforms such as Facebook Marketplace, OfferUp and local Craigslist

Managed all facets of business operations, including financial tracking, inventory coordination and social media marketing

Responded to customer issues and resolved complaints by leveraging professional customer service ability

Cashier 08/2019-09/2021

Zankou Chicken Anaheim, CA

Implemented new customer service strategies, increasing customer satisfaction

Resolved customer complaints and supplied menu details

Operated POS cash register, verifying money counts in cash drawer

Processed cash and credit card payments

Delivered prompt, accurate service while aiding other during busy times

Recognized by employer for “5 Star Customer Service”

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