Project Management Customer Service

ARIANA MIRANDA

E: ******.*************@*****.*** P: (951) 541 - 3583 Hemet CA 92543

PROFESSIONAL SUMMARY

Recognized as a strong coach and trainer who is able to develop individuals in both a direct and indirect reporting relationship. Adept at handling and/or sensitive information. Always remain reliable and present a positive attitude. Skilled at learning and applying new information, system and resource development, project management, and role of spokesperson.

SKILLS

● Maintained neat, orderly and safe work space.

● Microsoft Suite ( Access,Word,Excel,Powerpoint )

● Detail Oriented

● Bilingual

VOLUNTEER

Phlebotomist

Naval Hospital Camp Pendleton - Oceanside, CA

2024

I started my internship at NHCP and learned so much. In addition to my internship, I have also been attending and volunteering my time in the Lab, further enhancing my skills and knowledge in the field. I am grateful for the opportunities I have been given and look to continue growing and learning in this field. WORK HISTORY

Receptionist/Concierge

Highgate Senior Living - Temecula,CA

March 2021 to March 2023

- Warmly welcome 20-30 guests per shift, Coordinate check in, collect Vaccinated card records and direct them to their destination

- Multitasked 3 phone lines and facilitated 20+ calls/day with clients,vendors, and Staff

- Maintained an organized,clean, professional work space and waiting area

- Provided excellent customer service with a helpful and friendly attitude

- Provided administrative and clerical support via Microsoft Excel

- Coordinated pick up and delivery for express mail services,unpacked inventory and stocked supplies

- Lastly smoothly managed the day-to-day front desk operations for a busy senior living. Medication Tech Assistant

Highgate Senior Living - Temecula,CA

March 2021 to Present

As a Medication Assistant, I have a strong understanding of medical terminology and a thorough knowledge of various medications and their effects. I am skilled in accurately administering medication to patients, following established protocols and guidelines. I am highly organized and detail-oriented, ensuring proper documentation of all medication administered and monitoring patient responses. My excellent communication skills allow me to effectively collaborate with healthcare professionals and provide compassionate care to patients. With a passion for promoting wellness and patient safety, I am committed to delivering exceptional healthcare services as a Medication Assistant. ARIANA MIRANDA

Caregiver

Desire Home care - Temecula,CA

February 2021 to July 2022

As a caregiver, I have had the privilege of caring for both children with disabilities and the elderly. With deep empathy and understanding, I have witnessed firsthand the challenges they face, and it has fueled my passion to provide compassionate care. My experience includes assisting with daily activities, such as bathing, dressing, and meal preparation, while also ensuring their safety and well-being. I am skilled in providing physical and emotional support, creating a nurturing and inclusive environment where they can thrive. With dedication and genuine love for helping others, being a caregiver is not just a job for me, but a calling to make a positive impact on their lives. Baker/Stock Inventory

Costco Wholesale - Lake Elsinore,CA

June 2020 to February 2021

(seasonal employee)

As a seasonal employee at Wholesale Costco, I gained valuable experience in delivering exceptional customer service and maintaining a positive shopping experience for customers. My responsibilities included assisting with stocking shelves, organizing merchandise, and ensuring the cleanliness and organization of the store. With a strong attention to detail and a commitment to efficiency, I consistently contributed to the overall success of the team. EDUCATION

● Graduate Great Oak High School

● California Phlebotomy School

LICENSES AND CERTIFICATION

● CPR/AED/FIRST AID

● FOOD HANDLERS

● PHLEBOTOMY

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