Information Technology Security Operations

JOSEPH DOE SEMAKOR

*Sacramento, CA ***** ********@*******.*** *Mobile: (916) 470- 5047 *Home: 916-***-****

INFORMATION TECHNOLOGY, AND SECURITY OPERATIONS PROFESSIONAL

Passionate and proactive IT professional with 5+ years’ experience in physical security operations and certified as a CompTIA Secure Infrastructure Specialist (CSIS), I am seeking new career opportunities in the IT industry. Able to manage and troubleshoot network environments in the Windows operating system. Knowledgeable of testing, troubleshooting, securing and documentation of network systems. Ability to build, upgrade and configure desktop systems and virtual environments. Experience in Office Technology solutions, and business-related applications. Very committed, loyal and diligent professional with an ambition to succeed in any given environment. Seeking a long-term position in the IT industry that will utilize and build upon my education, existing skills, and offer professional growth opportunities. Love of learning and excited to attain new knowledge and skills.

CORE COMPETENCIES

*Server Administration and Networking Services *Accounting / Office Practices & Procedures *Computer/Information Technology *Proficient in Spreadsheet Functions

*Technical Support & Troubleshooting *Physical security programs - Brivo Access, Ava Aware

*Office Technology Software / Desktop Publishing *Access control monitoring System - C’CURE 9000

TECHNOLOGY PROFICIENCY

Platforms: Windows Server 2012/2016 R2, Windows XP, Windows 7, 8, 10 and Linux OS, MS Azure

Software: Microsoft Office, MS Word, MS Excel, MS Power Point, Access, CorelDraw, Quick Books

Hardware: Desktops, Laptops, Routers, Wireless Devices, Cabling, Ethernet, Networking

EDUCATION AND CERTIFICATION

Apple Support Technician Training – May 2023

CompTIA Security+ Certified – September 10, 2022

CompTIA Network+ Certified – June 04, 2022

CompTIA A+ Certified – March 26, 2022

Associate of Applied Science in Computer Information (AAS) Degree - 12/06/2021

Asher College, Sacramento, CA

Business Administration & Social and Behavioral Sciences (AA) Degree - 12/20/2018

(Sacramento City College) 3835 Freeport Blvd, Sacramento, CA 95822

Certificate of Completion in Office Occupations Program & Accountant Specialist - 11/12/2010

(Charles A. Jones Career & Education Center) 5451 Lemon Hill Avenue, Sacramento, CA 95824

Diploma in Computer Information Technology - 08/15/2001

(BTC Computers and Electronics Ltd), Accra / Ghana

General Certificate in Education (GCE) - Ordinary & Advanced Level - 1986 / 1988

Presbyterian Boys Secondary School - Legon, Accra / Ghana

PROFESSIONAL EXPERIENCE

SECURITAS THE EVERGREEN CO. (300 Capital Mall, Sacramento, CA 95814) 06/10/2019 - Present

Information Security Officer

Administer and execute physical security program using C’ CURE 9000, ExacqVision, Brivo Access, and Ava Aware.

Analyze recorded video footage to investigate suspicious activities, incidents, or breaches.

Manage risk by identifying, analyzing, evaluating and treating the risk.

Review and manage access control lists, process and issue badges to authorized personnel accessing the building.

Efficiently and effectively respond to, investigate, and report security incidents with The Evergreen Company’s business and information asset environments.

Plan, prepare, and provide security and privacy awareness training and education to new hires.

Ensure all building’s equipment is functioning well and report any defective devices.

ASHER COLLEGE (1215 Howe Avenue suite 101, Sacramento, CA 95825) 02/03/2020 - 12/06/2022

PC Clinic Technician

Repaired computers to include troubleshooting software and hardware failures, documenting all repairs.

Made hardware recommendations to clients and provided excellent customer support.

Experienced with installation and upgrading of Windows 7/8/10, Hardware, Software, virus, malware scans, updates, Firmware and Bios.

Performed software installation and maintenance of computers.

Network switches, data cabling and Router configurations.

Managed active directory domain services.

SECURITAS KCRA3 & HINES (980 9Th Street, Sacramento, CA 95814) 03/02/2010 - 06/09/2019

Front Desk Officer

Managed access control lists and grant authorized personnel access to operational areas.

Managed front desk, receive visitors, and answer calls.

Administered and executed physical programs using Brivo Access and CCTV security systems.

Observe and report any security threat and safety issues for immediate remedy.

BLOCKBUSTER ONLINE (2797 Del Monte Street, West Sacramento, CA 95691) 10/15/2007 – 02/15/2010

Distribution Clerk

Recognized for efficiency and speed in handling, packaging, and filing.

Expedited packaging and shipment of finished products.

Responsible for recording all inventory transactions in database, which included incoming and outgoing materials for inventory tracking.

Accurately managed day to day task exceeding expectations.

NATIONAL ASSOCIATION OF GRADUATE TEACHERS (Accra-Ghana) 01/05/2004 - 12/01/2006

Computer Support Specialist

Managed all servicing, repair, software installation and maintenance of computers.

Responsible for installing, configuring, securing, managing, and troubleshooting Windows 9x, 2000 Server & XP.

Provided technical support in networking of computers and sharing resources (LAN and WAN) configuration.

BTC COMPUTERS & ELECTRONICS LTD. (Accra-Ghana) 01/08/1999 - 12/01/2006

Information Technology Analyst

Managed technical sales, installation of computerized items and accessories.

Provided computer services to clients and made follow-ups on customers to meet up with their current need. Introduced them to new enhanced features for efficiency.

Provided technical customer support for clients including computer repairs, servicing, and setting up LAN and WAN.

Provided support and installation of custom-made designed software programs, and training to clients.

Provided computer training for new hires on word processing, spreadsheet functions and hardware solutions.

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