Customer Service Technician

KEITH PIERCE

**** **** ** ** *** ***

BONDSVILLE, MA 01009

Cell phone:651-***-****

Email : *******@*****.***

Skills Summary

Electromechanical skills, customer service, inventory

Education

Technical Careers Institute

Certificate of completion

Studied automotive technology

Millbury memorial high school

Diploma

College courses

Experience

Qwinstar/Cashtech April 2020-present

Field service technician

Install and repair brinks smart safes. Install and maintain suzohapp money recyclers. Perform preventative maintenance and service calls for ibml scanners. Covering new england for service territory.

Cummins Allison March 2006- April 2020

Customer service engineer 2

Service full line of Cummins brand currency and coin counters throughout New England. Preventative maintenance . Customer service. Training customers on machine usage. Assisting other technicians when needed. Phone support for customers. Maintaining parts inventory in vehicle.

Docusource August 1999- March 2004

Field service technician

Servicing Sharp, Kyocera and muratec office equipment for western MA and Ct area. Assisting other technicians when needed. Preventative maintenance. Customer service. Maintaining parts inventory in vehicle.

MBS/IKON April 1992- July 1999

Field service technician

Servicing Sharp and Canon office equipment throughout worsted county and western Massachusetts. Customer service. Assisting other technicians when needed. Maintain parts inventory in vehicle.

References available upon request

Contact this candidate