Wrote all Processes and Procedures for Verizon Customer Service.

JOSEPH ELWOOD

Havre de Grace, MD *****

*******@*****.***

+1-443-***-****

Work Experience

Assistant Manager

Verizon - Baltimore, MD

December 1967 to December 2005

Write Customer Processes and Procedures and Manage 136 employees. Several Service Awards Education

High School GED in General

SS Philip & James - Baltimore, MD

April 1955 to May 1960

Skills

• Technical writing

• Cash Handling

• Supervising Experience

• POS

• Sales

• Assistant Manager Experience

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