Customer Service Representative
Resume:
Barbara Morales
Los Angeles, California *****
*******.*********@*****.***
Work History
April 2021 - November 2022
Don Textiles - 700 Grand Ave
Customer Service Representative
Customer Service
Sales Orders Productuin
Sample Reqest
MOD 2 software
Collection Posted Payments
Inventory emailes to customers
Answerred phones
Handled customer inquiries and suggestions courteously and professionally.ales
Also did sales
Fed Ex, DHL,UPS
March 2019 - January 2021
A Plus Textile - 935 E 55th Street
Customer Service Representative
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Production process sales orders
Sample Request
Collections posted payments imto MOD 2
Helped customers when they came to the officve
Sent out packages to customers Via Fed Ex, DHL,UPS
March 2011 - February 2019
Standard Fabric - 935 E 12th Street
Customer Service Representative
Answered constant flow of customer calls with minimal wait times.
Sales orders
Sample Request
Inventory for customer printed and emailed
Collection posted pyments
MOD 2 System
Put fabric on hold for sales reps.
May 2005 - July 2010
Neman Brothers & Associates - 1200 S Broadway Street
Customer Service Representative
Answered constant flow of customer calls with minimal wait times.
Prepared all ouy going mail
Invoicing
Put fabric on hold for customers
Sales Orders for samples
Shipped Via Fed Ex, DHL, NY Overnight
Invnventor for customer and emailed also
April 2004 - March 2005
JM Staffing INC - 5400 S Eastern Ave
Office Clerk
Interacted with customers by phone, email, or in-person to provide information.
Data Entry
Updated clients for Section 8 Housing
Responsible for sending out written corrspondence
May 2000 - April 2007
PDQ Personal Inc - 5900 Monterey Park
Assistant Court Clerk
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