Office Manager Customer Service
Resume:
Shana Green
Keithville, La 71047
Phone: 318-***-****
Email: ************@*******.***
To obtain a position that will allow me to utilize my skills while pursuing additional training I acquired through extensive training at Panola College and Bossier Parish Community College. Gaining such employment will allow growth in a motivating and positive career.
EDUCATION
● Panola College - 2019-2022
Carthage, Texas USA
Registered Nurse
● Hinds Community College - 2018-2019
Raymond, Mississippi USA
Marketing Management
● Certified from AAH - (American Allied Health)
Certification Number: 10036256
Virginia College 2016-2017
Bossier, LA USA
Medical Assistant / Phlebotomist
● Bossier Parish Community College 2013-2015
Bossier City, LA USA
Business Management
● American School of Business - 2012-2013
Shreveport, LA USA
Medical Office Specialist
EXPERIENCE
Advance America-(Shreveport, LA 71129) Full Time
Center Sales Manager (February 2020 - May 2024)
I maintained a hard-working, productive and effective workforce that maximizes financial goals, reduces costs, and elevated customer relations and satisfaction. I also maintained compliance with policies and procedures while managing daily office operations and procedures.
Larry's Powder Coating-(Bossier, LA 71111) Full Time Office Manager-(June 2005 - September 2021)
Productive office manager, answering phone calls, taking messages, accounting, mailing, orders, filing, hands on experience with computers, fax and copier, office organization and keeping office clean.
Teleperformance USAA-(Shreveport, LA 71129)
Member Service Representative-(November 2016-January 2021) Customer service representative, worked as an active team member with answering calls, assisting with account services and issues pertaining to credit cards, deposit and mortgages.
Walmart - (Shreveport, LA 71105) Sales Associates/ Safety Team-(November 2010 - December 2016) Full Time
Provide great customer service and maintain a safe and clean environment for everyone. Assist customers with locating items, fall prevention, and placing out wet floor signs to prevent accidents.
Dollar General (Shreveport, LA 71105) Full Time
Sales Associate/ Cashier-(June 2012 - March 2013)
Cash handling, sales, stocking, unloading truck deliveries, assist with opening and closing of the store, and customer service.
SKILLS
• Medical Terminology
• Medical Coding
• Microsoft PowerPoint/ Access
• Microsoft Office 365
• Microsoft Word
• Office Professional Plus 2021
• Keyboarding
• Windows XP
• 10-Key Calculator & Office Machines
REFERENCES
ZaTika Gray-Registered Nurse ADN
Highland Clinic
1400 E Bert Kouns Ind Loop
Shreveport, LA 71105
Cynthia Gafford-Branch Manager
Advance America
1352 Airline Dr
Bossier City, LA 71111
Shirley Wyndon
Caddo Parish School Board
3502 Sunset Drive
Shreveport, LA 71109
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