Customer Service Production Assistant
Resume:
Paul Onovo
Scarborough, ON M1B 3E5
************@*****.***
Executive Summary
I a m a Customer-oriented, friendly food handler and barista with 3+ years of experience serving high-quality espresso, food and brewed coffee in a fast-paced coffee shop environment. Passionate about providing customers with the perfect café and food experience as well as a Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions. A Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.
Education:
Diplomas
James Cardinal McGuigan September 2014-June 2017
High School Graduate
Centennial College Graduate September 2018-June 2020 Work Experience:
Production assistant: Joriki Beverages, Scarborough, ON March 2015- January 2017
● Certified and operated in mixing of egg patty ingredients
● Organized, wrapped, scanned and transferred inventory to designated areas
● Participated in team meeting and recorded notes as instructed
● Interacted and assisted co-workers as required
● Sorted and packed products
Food Company: Egg solutions, Etobicoke, ON April 2015- June 2017
● Certified and operated in mixing of egg patty ingredients
● Organized, wrapped, scanned and transferred inventory to designated areas
● Participated in team meeting and recorded notes as instructed
● Interacted and assisted co-workers as required
● Sorted and packed products
Cashier: Food Basic, Scarborough, ON July 2017- November 2019
● Assisted customers in making the right choices of item to purchase
● Stored and organized all fresh food on a timely manner
● Completed transactions and answered customer questions
● Provide excellent verbal customer service
● Clean and sanitized counters after each shift
Production Assistant: Fiera Foods, North York, ON October 2019- November 2020
● Clean and service food processing equipment after each use and as needed.
● Removed all waste products from food production areas on a regular basis.
● Oversee timely provision and servicing of operational supplies.
● Furnish assistance to other sanitation and facility staff as necessary.
● Stayed current on cleaning methods and procedures.
● Reported all food quality issues and risks to the supervisor. Grocery Clerk: Produce Durante No Frills, Scarborough, ON September 2020-June 2021
● Helped customers with shopping bags and carts for their purchased items
● Stored and organized all fresh food on a timely and professional manner
● Provide excellent verbal customer service
● Moved out damaged fruits and set it up for discounts
● Directed and asked all customers questions
Preweigh Assistant:Estee Lauder, Scarborough, ON Febuary 2021- August 2022
● Picked and packed order items
● Worked with customers to pack items according to specific desires and requirement
● Stocked Shelves, racks and cases with new or transferred merchandise
● weighed quantity of material in scale balance according to desires and requirement
● Read production orders, work orders, shipping orders and requisitions to determine items needed for specific batch production.
Certificates:
● WHMIS March 2017
● Health & Safety Awareness November 2018
● First Aid & CPR September 2020
References
● Available upon request
Contact this candidate