Project Manager Technical
Resume:
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PROFESSIONAL SUMMARY
Highly dedicated and results-oriented Senior Payments Executive with
over two decades of experience in the dynamic payments industry. Proven track record of success in leading high-performance teams and driving business growth through strategic partnerships and innovative solutions. Expertise in operational efficiency, negotiation, and leveraging emerging technologies to enhance client experiences and profitability.
SKILLS
• Strategic Leadership
• Relationship Management
• Business Development
• Negotiation & Contract
Management
• Operational Efficiency
• Team Leadership &
Mentorship
• Financial Analysis &
Budgeting
• Cross-Functional
Collaboration
CONTACT
*******@*****.***
Atlanta, GA 30028
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EXPERIENCE
Senior Payment Consultant
OCT 2023 - PRESENT Independent Contractor, North Atlanta, GA
• Advised clients on strategic payment solutions tailored to their business needs, achieving annual cost savings of up to 15%.
• Conducted comprehensive assessments of payment processing systems, identifying inefficiencies and recommending solutions that improved operational efficiency by 20%.
• Negotiated vendor contracts and service agreements, ensuring favorable terms and conditions aligned with client objectives and budgetary constraints.
• Developed and implemented customized payment processing strategies that enhanced transaction security and reduced fraud incidents by 25%.
• Provided training and mentorship to client teams on best practices in payment technologies, fostering a culture of continuous improvement and compliance.
TERESA BIKO
P A Y M E N T S E X E C U T I V E
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Executive Vice President, Head of Customer Success JUN 2022 - SEP 2023 GoDo Inc., North Atlanta, GA
• Led organizational operations and strategic initiatives to drive growth and operational efficiency.
• Negotiated key contracts and established strategic partnerships to enhance market positioning.
• Implemented streamlined processes and SOPs, resulting in improved performance and productivity.
• Orchestrated the development and deployment of enhanced internal control systems. Executive Director, Head of Strategic Partnerships MAR 2007 - JUN 2022 JP Morgan Chase, Atlanta, GA
• Directed high-performance teams delivering client-focused solutions, achieving $540 million in net revenue responsibility.
• Achieved consistent 10% - 12% YoY growth and $56 million in net new revenue in 2022.
• Renegotiated contracts to optimize pricing structures and improve profitability.
• Collaborated with cross-functional teams to develop technology roadmaps and deliver innovative solutions. Product Operations and Implementation Manager
MAR 2006 - MAR 2007 Global Payments, Atlanta, GA
• Developed and prioritized product strategies aligned with business objectives.
• Collaborated with stakeholders and project managers to achieve successful product launches.
• Utilized management skills and industry expertise to drive optimal solutions for end-users. Acquisition Integration Manager (Go Software)
MAR 2005 - MAR 2006 VeriFone, Inc., North Atlanta, GA
• Managed pricing structures and procurement processes to optimize acquisition integration.
• Oversaw contract administration and ensured compliance with contract scope details. Strategic Account Executive
JUN 1998 - MAR 2005 Ingenico, North Atlanta, GA
• Led technology roadmap development and delivered solutions across company disciplines.
• Cultivated strong business relationships and maximized profitability through strategic sales programs. Strategic Account Manager
MAY 1994 - JUN 1998 VeriFone, Inc., North Atlanta, GA
• Engaged with customers to understand their needs and provide tailored solutions.
• Maintained and strengthened business relationships with new and existing accounts. EDUCATION
Bachelor of Arts (B.A.) in Business Administration MAY 2014 Mid-America Christian University, Oklahoma City, OK, US REFERENCES
Ajay Palaparty — JP Morgan Chase
Executive Director Of Lending Innovation • Former
Colleague
****.*********@*****.***
Brian Froelich — JP Morgan Chase
Executive Director, ChaseNet Product Team •
Former Colleague
*****.********@*****.***
Jim Barton — JP Morgan Chase
Vice President, Strategic Accounts • Former
Employee
214-***-**** aspose_mlo6cntc (214) 794-0598aspose_mlo6cntc ***.******@***************.*** jim.barton@chasepaymentech.comaspose_mlo6cntc Brandy West — JP Morgan Chase
Executive Director, Strategic Relationships • Former Employee
901-***-**** as
******.****@********.*** br
Laurissa Calladine — JP Morgan Chase
Vice President, Strategic Partnerships • Former
Employee
214-***-**** aspose_mlo6cntc (214) 908-9144aspose_mlo6cntc ********.******@*****.*** laurissa.nowlin@chase.comaspose_mlo6cntc AFFILIATIONS
• PayTech Women (formerly Wnet)
• Atlanta Association of Payment Professionals
• Autistic Self Advocacy Network (ASAN)
• Lake Lanier Association
• Grace Food Bank, Forsyth County
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