Customer Service Motor Vehicle

Viorica Kovacs Langston

**** **** ***** **.

Melissa, Tx. 75454

214-***-****

*************@*****.***

Objective:

Self-motivated professional with over 20 years’ experience in the customer service industry. Dedicated to developing a deep and broad understanding of company operations. Detail oriented with strong organized skills. Team player with the ability to work well with all levels to meet deadlines in a fast-paced environment.

Experience:

05/2004 - 02/2024 Kemper Insurance

Salvage Adjuster Dallas, TX. Working Remotely

Responsibilities: Run Motor Vehicle Record to Verify vehicle matches the DMV record. Collect necessary documents from Lien Holders as Well as customers, such as letter of guarantee, Power of Attorney, release of lean, Title/Pink slip, for Texas & California. Talk to customers, Lean holders, Attorneys and Insurance Auto Auction, confirming that all documents received are correct. Issue Payment to vehicle owners, Lien Holders and attorneys. Confirming that the vehicle has sold and the sale payment has been received. OnTheft vehicle, confirm that the title was received from the DMV Address customerQuestions Via text, call or mail.

Education: High School GED: Fullerton, CA

Word, Excel, Powerpoint, Outlook, Teams, Adobe, Workday Apex, AS400

Richland Community College

Richardson, Tx.

Excel & PowerPoint certificate