Shift Manager Assistant

*********@*****.***** com Biloxi, Kerr MS +1-228-***-****

WORK HISTORY

Cage Shift Manager at Jumer s Casino (Now owned by Bally s) 12/2014 - 06/2020 (6 years)

* Managed cage operations, including scheduling, supply ordering, and maintenance of kiosk

machines.

* Ensured compliance with Title 31 regulations and monitored the self- excluded list to maintain

casino integrity.

* Handled all aspects of cash intake at the cage, including cashing checks, credit card advances,

and managing chips and Tito tickets.

* Oversaw payroll, ensuring accurate and timely entry of hours and adherence to budget standards.

* Addressed customer and employee grievances, ensuring positive outcomes and maintaining a high

standard of service.

* Demonstrated leadership excellence, receiving multiple Employee of the Month awards.

* Proficient in Excel, Windows, and other relevant software systems. Assistant Shift Manager at Gold Nugget Casino

01/1997 - 12/2013 (17 years)

* Played a key role in casino operations, contributing to the management team until a layoff due

to restructuring.

* Maintained high levels of customer satisfaction and operational efficiency during tenure.

Assistant Shift Manager at Margaritaville

01/2011 - 12/2013 (3 years)

* Played a key role in casino operations, contributing to the management team until a layoff due

to restructuring.

* Maintained high levels of customer satisfaction and operational efficiency during tenure.

EDUCATION

University of South

Graduated 1999

Bachelor of Finance

SKILLS

microsoft office, 0 year

microsoft powerpoint, 0 year

communications, 0 year

agenda (meeting), 0 year

project coordination, 0 year

appointment scheduling, 0 year

microsoft excel, 0 year

management, 0 year

proposal (business), 0 year

LANGUAGES

,

English,

Macedonian,

Russian,

SOCIAL NETWORKS

Facebook, https://Brenda Hood

Twitter, https://15

Linkedin, https://Eric Leatherwood

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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