Administrative Assistant

Ericka Olsen

*** ****** **, ******, ** *****

Ph: 701-***-**** and email: *******************@*****.***

RE: Social Services Assistant

Have over 25 years of experience working as an Administrative Assistant, Receptionist, Secretary and providing excellent customer service. Have also received many STAR awards for outstanding customer service and attendance.

Scheduled and coordinated events while creating and gathering paperwork and assisting vendors/clients on creating their paperwork to attend the events.

Helped with recruiting vendors for special events.

Help promote events via the company’s website, mailing posters and brochures and hanging signage for events.

Assist clients/customers on completing applications for Medicare, Medicaid, Social Services and ensure their confidentiality is kept private.

Familiar with Social Services programs like SNAP, Medicaid, TNAF, LIHEAP.

Have dealt with high levels of confidentiality by working in the Healthcare system for over 15 years.

Strongly value integrity, honesty, respect, empathy and due to my own due diligence by maintaining Company’s HIPAA or confidential policy and procedures.

Have strong organizational skills and able to pay close attention to details.

Excellent oral and written communication skills by providing clear and concise details.

Knowledgeable with MS Programs such as Word, Excel, PowerPoint, Adobe and standard office equipment such as faxing, printing, copying and have managed an 8-line phone system.

Have worked as a Church Leader/Teacher for roughly 10 years working with children from the ages of 4 to 16. Also, on a Faith Formation Committee. Helps with church events, and fundraising

Have a valid drivers license with minimal violations. Have successfully completed a criminal background check for the Foster Care program in April 2024.