Customer service, computer skills, and hard worker

ALIZÈ HERNANDEZ

EXPERIENCE

Sam’s Club

Fresh freezer/cooler deli Associate- 04/01/2024-Present.

I am a stocker for all coolers. I start my job 6am by stocking the coolers by working new pallets of fresh product and throughout my day, work pallets that are from days before. I work with customers to give the best customers service and advice to where they can find what produce and products. I work planograms and throw out bad foods. Towards the end of my day, I go back through all that I’ve done and “zone” my work area(pull items forward and get rid of empty boxes from products being sold. I help other associates with forklift matters as well such as Spotting. By 2:30pm I am finished and done for the day.

Casey’s General Store

Team Member-02/1/2024- 03/ 31/2024

At Casey’s, I ran cashier twice a week. Early mornings from 5am-10am. I would clean the sales floor while being on the register and help customers with questions they may have about our store products. Then from 10:30am-2:30 sometimes until 4:30pm, I would work in the kitchen where I would cook lunch and take orders for customers whether it was donut orders, pizza orders, or end-cap orders. I would help stock the kitchen for 2nd shift and help put our truck away in Thursdays.

Good Samaritan Home

CNA- 12/4/2023-01-15/2024

At Good Samaritan Home, I would assist residents with their activities of daily living. I would help them get dressed and cleaned up from 6-8am. Then helping them with their walking to and from breakfast. Afterwards I would assist in their bathroom needs before either laying them back down for a nap or taking them to their activities for that day. Then afterwards I would assist in showers needing done that day. I would also, help make beds, stock waters, and help in any other way I could to make the residents days little more easier. Then by this time it would be time for lunch where I may or may not have to assist with residents eating or sitting for their meal. By the end of my shift I would assist with supper and assisting residents to bed.

Illinois Veterans Home-

CNA- 11/21/2023-11/17/2024

At the Veterans Home, I worked 2nd and 3rd shift. 8 hours. I would assist residents in their daily activities, which consist of assisting them with their showers, meals, and dressing. I would do a lot of floating to all their buildings to help with different residents, ranging from more independent residents to very dependent residents. I also worked with dementia patients as well as mentally disabled residents.

Timberpoint Healthcare Center

CNA-06/14/2023-11/17/2023

At Timberpoint, I worked day shift 12 hours. I assisted residents with their activities of daily living from toileting, dressing, walking, and showering. I would assist them with meals and activities as well. Such as reading, writing and talking.

Golden Good Shepherd Home

CNA- 05/2023-06/2023

At Golden I did 8 hour shifts. 6am-2:30pm. I would assist residents with morning care such as toileting, breakfast and afternoon activities. Lastly would assist them with their showers and lunch. Then before the end of my shift, I would assist with check and change and laying some residents down for their afternoon nap before 2nd shift came into work.

Babysitter/caregiver:

2015-present

I take care of neighbors children, friends children and my own. I help with potty training, and guiding them. I assist them with meals and activities. Help maintain their daily schedules.

EDUCATION:

I graduated from Central High School located in Camp Point IL, in 2017. I went to college after that but did not finish due to a high risk pregnancy my last year of college.

Achievements and Skills:

CPR and BLS certification

Licensed daycare provider

10+ plus years experience with children belonging to friends and family.

Computer skills

Customer service 5+ years

References:

oAnita Jobe- 217-***-****

Supervisor- Casey’s General store and babysitting her son back in 2015.

known for 9 years.

oErica Hudson- 217-***-****

Co-worker- Sams club, Timberpoint, and babysitting her child.

known for 10+ years.

oAlexis White- 217-***-****

Coworker- Illinois veterans home

-known for 2 years.

401 East Marion Street. Clayton, IL. 62324. 217-***-****. *****************@*****.***

CPR certified.

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