Customer Service Quality Assurance

Location:

Posted:

June 21, 2024

VICTOR MICHALAK

Qualifications:

OSHA 10 Certified

***/**** – 277/480v Experience

Trouble shooting qualification

Experience:

Face to face Customer Service with Quality Assurance

Billing for time and material

Contract negotiation

City and County Permit Experience

05/24/2021 – 02/29/2024 Gary Baker Electric, Harriman, TN • Commercial work/Residential and Service Work with Company vehicle

08/2019 – 07/15/2020 Edison Electric, Knoxville, Tennessee • Commercial work and Service Work with Company vehicle

08/2018 – 03/2019 Tesla/Berg, Electric Sparks, Nevada • Commercial work, temporary power crew, follow foreman’s lead

08/2017 – 07/2018 Highland Electric, Virginia City, Nevada • Service calls in company vehicle dispatched from office

• Evaluate Job, Perform Work, Collect Payment using Price Guide

08/2016 – 07/2017 Redding Electric, Redding, California • Service calls dispatched from office

• Evaluate Job, Perform Work, Collect Payment using Price Guide

01/2013 – 07/2016 Green Electric Solutions, Sacramento, California • Commercial and Residential work (avg. 15 assignments per week)

• On Call 7 Days per week (worked alone or with up to 3 others)

• Dispatched from Sacramento Office servicing entire County

01/2010 – 12/2012 Independent Contract Work, Portland, Oregon

06/01 – 01/2010 City Wide Electric, Inc., Henderson, Nevada Service Electrician (Permanent Full Time)

• Commercial and Residential work (avg. 15 assignments per week)

• On Call 7 Days per week (worked alone or with up to 3 others)

• Dispatched from Henderson Office servicing all of Clark County

05/00 – 06/01 Encompass Electric, Inc., Las Vegas, Nevada Electrician (Permanent Full Time)

• Prevailing Wage Project (Commercial Work)

• 6-7 Day Work Week (12–16-man Crew)

03/95 – 01/99 Association of Non-Union Electrical Contractors, Ventura, California Service Electrician (Temporary Full Time)

Small Commercial and Residential Work 120/208v motor builds and maintenance Up to 12 projects a week Small Warehouse working environment