It Support Specialist

Hamzat Animashaun

Software QA Specialist/ IT Support Specialist

****************@*****.***

443-***-****

Summary

Highly motivated Software Test Engineer / IT support professional with 1+ years' experience is seeking employment in the I.T technology industry. Highly experienced in customer service resolution

Skills

HTML. CSS. Java script. Java. Python. Selenium. SQL. Automation Testing.

Manual Testing. Jira. Agile. Scrum framework. Test management. Database.

Security+ CE Certified 02/09/2024

WORK EXPERIENCE

Info Tek – Solutions: Feb 2023 to March 03, 2024

Performed functional, user experience and performance testing for hardware, software, and mobile product

Created, designed and executed test plans from specifications and product requirement related to manual testing. Isolated, reproduced document bugs in pre-production and customer environments

Managed issue tracking software to maintain a list of known defects

Designed and implemented automation of software testing where possible

Documented testing processes in detail

Assisted with investigation into issues reported in production for root cause isolation

Testing Web and Mobile (iOS, Android) applications

Tracking and reporting issues with Jira. TestRail.

Developing, maintaining and executing test cases using TestRail

Performing black-box, functional, UI, smoke and regression testing

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