Customer Service Representative

Patricia Climer

**** ******* *** ● Columbus, Ohio ● 43207

PHONE: 220-***-**** ● EMAIL: ***************@*****.***

PROFILE Join an established and proven company at a challenging and rewarding position. Seeking the opportunity for career growth and advancement.

STRENGTHS & QUALIFICATIONS

●12+ years of customer service expertise

●Experience in staff management and training

●Excellent communication skills

●Knowledgeable of payroll procedures and processing

●Inventory specialist

●Detail-oriented

●Able to work efficiently in a team environment

EXPERIENCE Customer Service Representative

Advance America Canal Winchester, OH 1/2014 – Present

●Assist consumers in the step-by-step process and procurement of financial advancements.

●Ensure that all customer accounts are in compliance with state and federal regulations, and all transactions are accurate and timely.

●Responsible for overseeing marketing, collections, staffing, and bank transactions of local branch.

●Accountable for opening setup and closing procedures of office.

Independent Contractor

The Bag Columbus, OH 1/2009 – Present

●Provide delivery service of sales advertisements within the Columbus area.

Supervisor

White Castle Columbus, OH 8/2001 – 8/2012

●Oversaw payroll, scheduling, inventory.

●Responsible for managing shift work.

●Handled inquires and questions from customers quickly and effectively.

●Maintained quality control and satisfaction records.

Community choice financial : date employed 2016 to present

JOB: Senior collection agent

Description: collecting on payday loans ..installment loans ..line of credit loans

1-844-***-**** ..supervisor Kayla Reece

EDUCATION Ashworth College 5/2008

High School Diploma

Ashworth College Anticipated Graduation: 5/2016

Major: Pharmaceutical Technician

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