Customer Service Data Entry

MR

MARIO ROCHA JIMENEZ

*************@*****.*** 626-***-**** West Covina, CA 91790

I'm a reliable worker, teamwork and safety are my most important work ethic I carry through anything I'm doing. Character and integrity it's my description.

Effective Communication

Problem-Solving

Equipment Maintenance

Machine Operation

Attention to Detail

Preventative Maintenance

Deadline Adherence

Customer Service

Safety Compliance

Teamwork and Collaboration

Manufacturing Procedures

Plant Safety

Heavy Equipment Operation

Continuous Improvement

Heavy Lifting

Quality Assurance

Work Scheduling

Warehouse Operations

Loading and Unloading

Valid Driver's License

Issue Resolution

Analytical Thinking

Maintenance and Repair

High School Diploma

Flexible Schedule

Data Entry

Inspections and Reviews

Safety Optimization

First Aid/CPR

Reliable & Trustworthy

Computer Skills

Data Management

People Skills

Good Work Ethic

Ventura Foods Ontario, CA

Operator Technician

03/2018 - Current

I started as a sanitor, currently I'm the foreman for the DSM department. One of my duties is to make connections to do CIP's in production lines ( CIP stands for cleaning in place), will perform skilled work to disassemble Waukesha pumps and diaphragm pumps.

Maintained production and quality documentation.

Assessed and corrected jams in equipment.

Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs. Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste. Reported failures, malfunctions or wear issues on equipment to supervisor. Integrated hot water heating systems with geothermal heat exchange systems.

Checked control panel and gauges during equipment operation. Learned and followed safety and emergency procedures. Troubleshot and diagnosed equipment malfunctions to minimize downtime.

Retained safe and clean work area in accordance with Good Manufacturing Summary

Skills

Experience

Practices (GMPs).

Waukesha pumps that run the product where can be any product from ranch dressing to barbecue sauces and mayonnaise. Currently I am the foreman in charge of the the 3rd shift department.

HD Supply City Of Industry, CA

Stocker Associate

05/2018 - 01/2019

In charge of inputting new incoming merchandise using a RF scanner, sometimes will have to assist shipping and receiving. Lifted materials of varied weights on regular basis. Updated products with new pricing or temporary promotion signs to increase sales.

Utilized inventory management system to complete bin audits, work inventory exceptions and correct shelf capacities. Recorded merchandise moves for correct product counts and checked quantities against stocking reports.

Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Replenished items to maintain stock availability.

Complied with company standards of ethics and integrity by implementing action plans and executing business processes and practices. Leveraged policies, data and resources to complete work assignments and priorities.

Troy Lighting City Of Industry, CA

Packer Operator

05/2013 - 03/2016

We'll do manual packing on small and large lights for industrial and residential. Also will perform troubleshooting on lights. Removed damaged or inferior materials to prepare products for packaging. Regulated machine flow specifications, speed, or temperature. Assembled customer orders from stock and packed items in boxes. Notified team leader of product discrepancies and equipment malfunctions.

Removed finished products from machines and separated rejected items based on standard grading qualifications.

Assembled cartons, crates and containers to prepare for shipping. Adjusted machine components, machine tensions and machine pressure according to size and processing angle of product. Met or exceeded target for on-time customer shipments. Cleared machine jams to reset malfunctions for production line. Operated hand trucks, pallet jacks and forklifts to move materials. Marked and labeled containers with accurate shipping information to prevent delays.

Increased line efficiency and reduced accidents through 5S program implementation.

Verified labels for appropriate order numbers and item specifications. Wrapped protective material around each product and packed items into cartons.

Arranged items on pallets according to size and weight. Cleaned, oiled and made valve or guide adjustments to machinery and equipment.

Assigned tasks to employees and monitored productivity, performance and task completion.

Trained new employees regarding warehouse procedures and standards. Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.

Boosted productivity and efficiency for staff in solution implementation. Adhered to product safety and hygiene guidelines for health and regulatory compliance.

East Los Angeles College Monterey Park, CA

Associate of Applied Science in Education Administration Expected in 05/2023

Baldwin Park High School Baldwin Park, CA

High School Diploma

06/1993

Education and Training

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