General Manager Project Management

BABLI SIDHU

*** ***** ****** *****,*********,Toronto M9V 4W4

647-***-**** ************@*****.***

PROFESSIONAL

SUMMARY

I am good at making interpersonal relationships with new people with my communication skills. Motivated to provide prompt, friendly and professional service at all times. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in staff management procedures positively impacting overall morale and productivity.Accomplished General Manager at Soul Restaurant, adept in operations management and leadership, significantly enhancing team performance and sales profitability. Leveraged problem resolution and training skills to foster a positive work environment and streamline processes. Demonstrated expertise in project management and performance analysis, driving financial stability and organizational growth. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

SKILLS

● written Multilingual (Verbal and communication) - In English, Hindi and Punjabi.

● Problem-solving and conflict resolution, Performance Analysis

● Technical skills- I know the Word, PowerPoint and other technical skills to solve problems of new students

● Excellent communication skills, Training and coaching

● Leadership and team building

LICENSE AND CERTIFICATION

● G (Driving License)

● Food safety

WORK HISTORY

GENERAL MANAGER (SOUL RESTAURANTS)

Feb/2020 - June/2024

KFC(1221 DUNDAS STREET WEST, TORONTO,ON M6J 1X8

● Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

● Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

● Developed and implemented strategies to increase sales and profitability.

● Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

● Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

● Formulated policies and procedures to streamline operations.

● Developed and maintained relationships with customers and suppliers through account development.

● Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

● Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.

● Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

● Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

● Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately

PRODUCTION SUPERVISOR AUGUST/2016 to JULY/2018

AKALIA PLASTIC WORD, PUNJAB, INDIA

● Resolved issues quickly to maintain productivity goals.

● Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.

● Established clear priorities and production quality standards.

● Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.

● Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.

● Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.

● Trained staff of direct labor employees to perform assembly and manufacture of specified products.

● Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.

● Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.

● Managed internal operational standards and productivity targets. LECTURER APRIL/2014 to JULY/2016

GURU KASHI UNIVERSITY, BATHINDA

● Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.

● Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.

● Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.

● Selected and designed lesson plans and curriculum to meet academic objectives.

● Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.

● Evaluated and revised lesson plans and course content to achieve student-centered learning.

● Used PowerPoint and Google Classroom technology to give presentations to student classrooms.

● Managed large class size

EDUCATION

● Post Graduate Certificate/ Business Administration York University,Keele Campus // North York/ ON M3J 1P3 September/2019-April/2020

● Post Graduate Certificate- Human Resource and management York University,Keele Campus // North York/ ON M3J 1P3 September /2018- May 2019

● Graduation(B.TECH) - Bachelor of Chemical Engineering and technology (Specialization in Polymer Engineering) SLIET Deemed University/Punjab /India July/2010- August/2014

● Polytechnic 3 year diploma- Computer Science And engineering Govt. Polytechnic College/ Bathinda/ Punjab/India May/2007- Aug/2010

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