Amy R Dover
** ******** *****, *****, ** ***** 706-***-**** ***********@*****.***
A rigorous, task driven professional with years of experience in Customer Service, Data Entry, and Administration. Strong dedication to helping customers resolve issues while cultivating a positive image of the company. I am always eager to learn new experiences, skills, and information that improves my drive to succeed.
Experience
ASSEMBLY LINE GE APPLIANCES - ROPER JANUARY 2022-SEPTEMBER 2023
Demonstrated expertise in the use of air tools to fabricate appliances
Conducted thorough inspections of all parts to ensure quality standards were met
Operator on assembly line and handle parts to transfer, operate, or adjust the production equipment all while doing this in a fast-paced environment.
Adhering to safety rules, regulations, and equipment requirements. SECRETARY-CAREGIVER COUNTRY CROSSING JULY 2012- SEPTEMBER 2021
Assisted with the day-to-day management of office.
Scheduled any appointments for patients.
Planned patient outings.
Assited with the everyday living that the patient’s needed: shower, dressing, meals, etc.
Prepared meals and kept household neat and clean.
Provided dignified care to all 3 residents who had cerebral palsy. RECORDS MANAGEMENT SPECIALIST BECHTEL POWER JULY 2009-JULY 2012
Supported 165+ engineers by assisting with document and drawing retrieval.
Creating and maintaining a records management system
Revised all policy procedures according to TVA.
Ordered office supplies, scheduled meetings, answered inbound calls, and booked travel flights.
Data entry
Education
Associate Degree in Healthcare Administration/Medical Records March 2012
University of Phoenix - Phoenix, Arizona
Skills & Abilities
· Customer Service
· Administration/Secretary
· Data Entry
· Leadership
·
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· Report/Technical Writing
· Typing
· Organizational Skills
· Multi-channel Communication Skills
· Time Management
· Microsoft Office
· Bookkeeping
· Attention to Detail
· Multi-tasking
· Phone and Email Etiquette
· Active Listening
· Problem solving
Activities and Interests
Fishing, Travel, Mediation, Alone time with God
References available upon request.