Loan Officer Processor
Resume:
Lupie Grubb
**** **** ****** **** ******, West Covina, California
Career Objective
A position in mortgage lending in Management/Team Leader/Senior Processing/Loan Officer Assistant. Utilizing my extensive years’ experience and passion in the industry with the potential for growth and advancement.
Summary of Qualifications
Extensive 20 years’ experience in Residential Mortgage Lending experience. With knowledge in A paper and FHA lending in California and several other states, CalHFA DPA programs and HELOC 2nds. Strong computer skills with advanced skills in Encompass, BYTE, LendingPad, Excel and Microsoft Office XP. Analytical thinker, strong organizational skills with personable communication skills. Very aggressive and always positive. Speak and read Spanish. Up to date on TRID. Professional Experience
American Pacific Mortgage Corp (APM) – 02/22/2023 - Present Brandon Drew Group, A Mortgage Firm
Loan Officer Assistant -
Responsibilities include:
* Provide direct support to Loan Officers (closings, conditions, marketing database, etc.)
* Performing loan file set up
* Providing customer service to client base
* Maintaining marketing contact base and other administrative and clerical duties as assigned.
* Open communication with the loan officer and/or LOA’s to deal with issues, challenges, and work on solutions Golden Empire Mortgage (GEM) – 08/15/2022 - 10/18/2022 Senior Loan Processor -
Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA, CalHFA and HELOC 2nds - process includes analyzing credit income, assets, liabilities, title reports and appraisals reports
* Knowledge of guidelines and running DU/LP. Ensure files are submitted directly to in-house underwriters and brokered loans
* Communicate and collect conditions directly from the borrowers
* Communication directly with title/escrow, buyer/seller agents
* Communicate with the doc drawers and the funding Team
* Open communication with the loan officer and/or LOA’s to deal with issues, challenges, and work on solutions Finance of America Mortgage LLC – 07/09/2019 - 07/15/2022 Senior Loan Processor -
Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA, CalHFA and HELOC 2nds - process includes analyzing credit, income, assets, liabilities, title reports and appraisals reports
* Knowledge of guidelines and running DU/LP. Ensure files are submitted directly to in-house underwriters and brokered loans
* Communicate and collect conditions from the LOA/borrowers
* Communication directly with title and escrow
* Communicate with the doc drawers and the funding Team
* Open communication with the loan officers and/or LOA’s to deal with issues, challenges, and work on solutions New American Funding – 08/27/2018 - 02/22/2019
Loan Processor/Loan Officer Assistant-
Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA, CalHFA loans - process includes analyzing credit, income, assets, liabilities, title reports and appraisal reports
* Knowledge in guidelines and running DU/LP. Ensure files are submitted directly to in-house underwriters
* Communicate and collect conditions from the borrowers
* Communication with title, escrow and Seller/Buyer agents
* Open communication with the loan officers to deal with issues, challenges and work on solutions
CrossCountry Mortgage – Team Moved to NAF 05/15/2018 - 08/07/2018 Loan Processor-
Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA, CalHFA loans - process includes analyzing credit, income, assets, liabilities, title reports and appraisal reports
* Knowledge of guidelines and running DU/LP. Ensure files are submitted complete and correctly to in-house underwriters
* Communicate and collect conditions from the borrowers
* Communication with title and escrow
* Open communication with the loan officers to deal with issues and work on solutions
East West Bank – 01/23/2017 - 5/11/2018
Team Lead Supervisor-
Responsibilities include:
* Supervised 3-4 team leads processors, reviewed and monitoring daily activities; daily pipeline management; trouble shoot issues processors come across daily
* Interviewed, counsel and trained new processors how to utilize Encompass360 (mortgage lending software)
* Conduct weekly pipeline reviews and go over TRID/QA/PFQC findings one-on-one; staff meeting on issues encountered, new information and new procedures
* Assist processor with LE/CD findings, etc.
SecurityNational Mortgage Company 07/06/2015 - 01/13/2017 Processing Manager - (10/1/2015 – 1/13/2017)
Responsibilities include:
* Supervised 8-10 processors, review and monitoring daily Activities. Trouble shoot issues processors come across
* Interview, counsel, and train new processors how to utilize Encompass360 (mortgage lending software)
* Conduct bi-weekly staff meeting on issues encountered the past two weeks; new products and/or procedures; monthly incentives
* Assist processor with monthly ECOA, SOD, NOI, etc.
* Assist Ops Manager daily, work on corporate audits
(post-closings; ECOA, denials and EPD)
Senior Processor/Loan Officer – (7/6/2015 – 10/1/2015) Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA, CalHFA and Brokered loans, process includes analyzing credit, income, assets, liabilities, title reports and appraisal reports
* Knowledge in guidelines and running DU/LP, ensure files are submitted complete and correctly to in-house and brokered loans
* Communication with title and escrow
* Open communication with the loan officers to deal with issues and work on solutions
Primary Residential Mortgage, Inc. 06/19/2012 - June 30, 2015 Senior Processor/Loan Officer
Responsibilities include:
* Evaluate and submit loan packages for Conventional, FHA and CalHFA, process includes analyzing credit, income, assets, liabilities, preliminary reports, and appraisal reports
* Knowledge of guidelines and running DU/LP,
ensure files are submitted complete and correctly to in-house underwriting
* Communication with title and escrow
* Open communication with the loan officers to deal with issues and work on solutions
Education
Licensed Mortgage Loan Originator #333319 (MLO)
Notary Public
Nogales High School, West Covina, California
Management Training
Watterson College w/Internship, West Covina, California (Medical)
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