Customer Service Warehouse Associate
Resume:
Antwaiin Ross
Success+ Growth Strive Transpiring The Greater Knowledge
Staten Island, NY
*****.******@***.***
Proficient Communicator & Experienced in Leadership equalivabt To the Dedication & Determination i emboldened within.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Peer Specialist
TWomenofEmpowerment-New York, NY
February 2018 to Present
Equality Advocate
Essential Worker
67 Wine & Spirits-Manhattan, NY
April 2022 to December 2022
Picker-Packer
Cashier
Warehouse Associate
Amazon.com-Staten Island, NY
August 2019 to March 2022
Warehouse Associate
Packer
Picker
Dock Hand
Customer Service Representative
Teleperformance
April 2019 to October 2021
Assisting Customer With Bills/Adding &Updating Accounts at Call center Education
Senior in Ethnic Studies
Career School of NY - Staten Island, NY
2021 to Present
Skills
• Sales
• Customer service
• Cash register
• Human resources
• Cash handling
• Warehouse management system
• Food industry
• Microsoft Office
• Bilingual
• Phone etiquette
• Shipping & Receiving
• Distribution center
• RF scanner
• Pallet jack
• Heavy lifting
• Manufacturing
• Negotiation
• Time management
• Outside sales
Certifications and Licenses
Food Handler
August 2021 to August 2024
RN-BC Home Health Nursing
October 2019 to Present
Pallet Jack Certification
Assessments
Call center customer service — Proficient
July 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
April 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Proficient
Forklift safety — Proficient
October 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Warehouse safety — Completed
July 2023
Using safe practices in a warehouse setting
Full results: Completed
Retail customer service — Proficient
April 2024
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
October 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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