Practice Support Coordintor for Affordable Care

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Patricia Moniz

Woodland, CA ***** 541-***-**** ************@*****.***

SUMMARY

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

SKILLS

• Patient Education Training

• Financing option Training

• Case Presentation training

• In Office Flow efficiency

• Program Monitoring and Tracking

• Scheduling Optimization

• OSHA/HIPAA/Radiation Safety

training

• Compliance Training

WORK

HISTORY

FIELD TRAINING SPECIALIST 02/2018 to CURRENT

Affordable Care Inc., LLC Morrisville, North Carolina

• Responsible for training and performance in 10-20 offices at any given time

• Created and implemented new training initiatives (i.e. online modules and programs), assuring continuous training for all company employees to promote long-term excellence

• Prepared videos for online and remote instruction

• Traveled to office locations to conduct training classes and 1:1 training

• Trained and mentored new personnel hired to fulfill Front Desk Associate or Dental Assistant positions

• Assessed additional needs based on training progress

• Documented participation and evaluated learning for each staff member

• Proved successful working within tight deadlines and a fast-paced atmosphere LEAD DENTAL ASSISTANT 04/2013 to 02/2018

Affordable Care Inc., LLC Springfield, Oregon

• Supported dentists during oral surgery and dental implant placement

• Worked directly with patients to educate them on in-office and home care procedures

• Maintained accurate medical and dental records by documenting important patient data in Dentrix.

• Developed, improved and applied knowledge through continuing education courses and seminars.

• Demonstrated respect, friendliness and willingness to help wherever needed EDUCATION

Associate of Applied Science Medical Radiologic Technology 06/2012 Linn-Benton Community College, Albany, OR

Certified Dental Assistant Dental Assisting 06/1995

. Renton Technical College, Renton, WA

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