Customer Service Support
Resume:
Jonell Lang
EXPERIENCED, DETAIL ORIENTED,TEAM PLAYER MANAGER LOOKING FOR STABLE COMPANY
Indianapolis, IN 46218
*******************@***********.***
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Eby-Brown - Indianapolis, IN
November 2021 to February 2023
Warehouse Shift Lead
Green Rabbit - Indianapolis, IN
April 2017 to June 2021
• Overseeing operations when the manager is absent
• Assigning duties to staff during shifts
• Providing customer service and managing complaints Support warehouse General manager with any paperwork, schedule, areas of improvement. Assist with returns and make sure quota is met for outgoing order are correct. Office Manager
Kustom kraft LLC - Indianapolis, IN
July 2014 to January 2017
Operation of any office work phone calls, permits, and make sure contracts are correct or deliver to company lawyers.
Operation of accounting with biweekly checks and dispersement Education
Bachelor's degree in Business Management
University of Phoenix-Online Campus - Indianapolis, IN August 2016 to May 2020
High school diploma
Warren Central High School - Indianapolis, IN
August 1997 to May 2001
Skills
• Reach truck
• Order picker
• Scissor lift
• Warehouse experience
• Materials handling
• Shipping & receiving
Languages
• Spanish - Beginner
Certifications and Licenses
Hazardous Materials Operations
March 2013 to Present
Provided by City of Indianapolis
Customer Service & Escalation
August 2015 to Present
From City of Indianapolis
OSHA
December 2013 to Present
Provided by City of Indianapolis
Forklift Certified
February 2021 to Present
Provided by Caito Foods
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