Call Center Be A
Resume:
Patrick C. Dunham
Lansing Michigan 48911
**************@*****.***
November 20, 2021
To whom it may concern,
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,
Patrick Dunham
Patrick C. Dunham
Sep 2020 - December 2021
Jan 01, 2021 - present
Mar 2020 - 2020
Sep 2019 - Mar 2020
2013- Sep 2019
Patrick C. Dunham
6622 Aurelius Rd. Lansing Michigan 48911
517-***-****• **************@*****.***
Work Qualifications Or Abilities
● Computer, Microsoft Office, Teams, Excel, Photoshop, Corel, various programs
● Worked as assistant in office setting over 5y
● Worked over 5y in Health phlebotomy clinic and
● Various Hospitals
● Managed up to 30 agents,
● Fast paced call center.
● Logic Thinker, graphic Artist,
● Imagination and by the book
● Always ready to learn new things.
● Lead Assist
● Manage
● Assistant
● Supervisor
● Team worker
Work Experience
US Bank/ Robert Half
Default Counseling
● Working on the phones as a default counselor and setting up payments and loan mods and setting up future payments.
Pod Lead Assist, Robert Half
Government state UIA PROGRAM
● High call volume call center that I worked my way to lead pod assistant to take care of the 9 million out of work Michigan Residents for a State program. Owner Operator, Vip Pictures And Sound
● This Is a Wedding Dj entertainment service for people that need service for their event, like music or lighting
GM
Assembly Team worker
● Received a job for GM but Covid shut that one down before I could do that one. FedEx
Carrier in training
● I would work on and off, 8 hours every other week some weeks missed then Covid shut it down, never finished training.
Pcd
Self employed contractor
● Worked various business as a DJ, or Cook, or graphic artist CleaResult/Robert Half June 2022 - July 2022
Data Processor
● Data Rebate processing
December 2021-June 2022
Aug 1995 - Nov 2004
Feb 1992 - June 1994
May 1997 - Mar 1991
Aug 2007
1985-1987
June 1983 - may 1987
Graduation 1983
●
Stock team nights, manager trained
● Cheatahs, Lansing, Head Manager for Bar
● Aarryo golf Club, Las Vegas, Course Supervisor
● Deja Vu, Las Vegas, DJ
Mid Michigan Investments
Manager
● In charge of running 4 employees and also an entertainment business Laboratory Of clinical Medicine
Phlebotomist
● Ingham medical phlebotomist
● Cedar St Lab of Clinical Med Phlebotomist
US NAVY
US Corpsman
● Corpsman school in San Diego CA Belboa Hospital
● Worked in Long Beach Ca
Education
Credits Accelerated Courses
Ashford University
● Online Business classes
Michigan State University
Life lessons of being in a Fraternity
● Pi Kappa Alpha - Alumni Chairman and learned how to be a team of brothers for events and special Fraternal Dayss
Lansing Community College
Associates degree to Bachelor
● Major. Landscape, Architecture with Art as a minor
● 30 credits needed for bachelors
Eaton Rapids
Highschool Diploma
● High school years. General subjects
Tink Fulwiley
Available to talk if needed
Phone:
Pod Lead
State of Michigan Robert half supervisor
Ric Johnson
Phone:
General Manager
Contract manager
Nov 2008 - Aug 2013
Various Jobs Nov 2004 - Aug 2013
Walmart, Lansing
Nov 2008 - Aug 2013
Nov 2008 - Aug 2013
Sep 2004 -
may2013
may 1992 - Sep 1994
Fairwaylandscapes
● landscaping company
Nov 1993 - Apr 1995
Aug 1987-Mar 1991
Chi-Chis restaurant
Mar 1991 - apr 1992
Apr 1995 - Sep 2004
William Duddles
Manager at UIA STATE OF Michigan
Phone:
Summary
Friendly and engaging excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Driven Lead Associate with excellent task prioritization and customer service skills. Knowledgeable team player skills.
Ski
References
● Bill Duddles
● Robert Half Manager
● Phone 213-***-****
● Tink Fulwiley
● Pod Lead
● Ric Johnson
● Manager
Contact this candidate