Customer Service Sales Associate

HZ

HANNAH ZEITS

*************@*****.*** +1-714-***-**** Brea, CA 92821

Reliable and upbeat Sales Professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Payment Processing

Contract Preparation

Product Sales

Customer Needs Assessment

Team Cooperation

Store Organization

Cash Handling

Cleaning Techniques

Customer Service

Computer skills

Carters Inc

Sales Associate

09/2018 - 04/2020

Helped customers locate products and checked store system for merchandise at other sites.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Managed returns, exchanges and refunds in accordance with store policy. Answered customer questions about sizing, accessories, and merchandise care.

Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Educated clients on current promotional offerings and products using persuasive selling tactics.

Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Managed efficient cash register operations.

Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Cal State Fullerton Current

El Modena High School High School Diploma

Summary

Skills

Experience

Education and Training

Contact this candidate