T
Sylvia Trinh
************@*****.**
m
Lakewood, CO 80226
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
SKILLS
Data Entry Expertise
Expense Tracking
Departmental Rapport
Presentation Development
Proofreading Abilities
File Management
Calendar Management
Records Management
Database Management
Project Planning
Materials Distribution
Supply Restocking
Documentation and Recordkeeping
Support Services
Inventory Replenishment
Filing and Data Archiving
Strong Problem Solver
Report Writing
Professional and Mature
Spreadsheet Management
EXPERIENCE
Jewelry Department Assistant
Denver, CO
ARC Thrift Store/ Mar 2023 to Current
Assisted in the preparation of departmental budgets and tracked spending. Reserved and managed meeting room availability.
Conducted research into new technologies that could benefit the organization. Collaborated with other departments to optimize workflow processes. Resolved customer inquiries in a professional manner. Encouraged and improved cross-department internal communication. Maintained positive working relationship with fellow staff and management. Coordinated with other departments to ensure smooth workflow processes. Monitored inventory levels of supplies needed by the department. Understood and followed oral and written directions. Planned and completed group projects, working smoothly with others. Textile Specialist
Lakewood, CO
Goodwill Industries of Colorado/ Jun 2018 to Feb 2023 Identified opportunities to enhance specialization resulting in increased efficiency. Coordinated with other departments to ensure efficient workflow processes. Maintained positive working relationship with fellow staff and management. Worked with cross-functional teams to achieve goals. Understood and followed oral and written directions. Completed day-to-day duties accurately and efficiently. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Planned and completed group projects, working smoothly with others. Hairstylist
Arvada, CO
Great Clips/ Dec 2012 to Mar 2018
Provided consultations to clients about their desired hairstyle and hair care needs. Organized scheduling of appointments throughout the day. Shaved, trimmed and shaped beards and mustaches.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
Advised clients on how to maintain their haircuts between visits. Operated cash registers to receive payments from patrons. Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Responded to customer inquiries by phone, email and in person. Pre-booked future appointments to increase repeat business. Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Styled and designed traditional and contemporary hairstyles for men and women daily. Greeted customers, answered phones and booked appointments. Participated in team discussions regarding marketing strategies for the salon. Managed cash register transactions during checkout process. Tracked inventory of supplies used for styling services. Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Updated and maintained customer information records and beauty services provided. Pursued continuing education and training to stay up to date with new trends and techniques.
Demonstrated knowledge of health and safety regulations in the workplace. Upsold additional services when appropriate to increase sales volume. Developed relationships with new clients through referrals from existing customers. Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Completed day-to-day duties accurately and efficiently. Planned and completed group projects, working smoothly with others. EDUCATION AND TRAINING
Occupational Technical School License : Higher Education Colorado Department of Higher Education May 2005
Arvada, CO
High School Diploma
Abraham Lincoln High School Mar 1998
Denver, CO
Letter of Academics Recipient
Cosmetology License: Cosmetology
Emily Griffith Technical College Mar 1998
Denver, CO
INDUSTRY EMPLOYEE
Industry Employee License obtained on 12/6/25 as a Regulated Marijuana Licensed employee.