System Administrator Technical Support

Ramdat Rambaran

**** **** ** *****, ** Cell: 718-***-**** *******@*****.***

Objective:

Dedicated System Administrator/System Engineer with over 15 years of experience supporting and installing Unix/Linux and Windows servers. Experienced in hardware and software configuration, scripting for automation, and adept at troubleshooting and problem-solving. Adept at troubleshooting and maintaining network infrastructure, servers, and end-user devices. Maintained and optimized Windows and Linux servers, ensuring high availability and performance. Provided technical support( L2,L3) to end-users, troubleshooting hardware and software issues and delivering training as needed. Seeking a challenging position to leverage technical expertise in enhancing system

Skills:

●Linux Operating System Engineering and Automation

●Windows Servers Installation, Upgrading, and Support

●Scripting in Unix/Linux Bash, Python, PERL, SQL

●Change Management and Incident Management Experience

●Active Directory Management and Group Policy Administration

●Vulnerability and Patch Management

●Monitoring Tools: Splunk, Nagios

●Automation and Testing: Bash,Perl,Powershell, Python, SQL

●Network Troubleshooting and Performance Tuning

●Anti-Virus Management: McAfee EPO Administrator Enterprise management.

●Relational Database Management : Sybase, MSSQL, MySQL

Work Experience:

Clarapath Inc, Hawthorne, NY

Automation Engineer, 11/2021 - 04/2023

●Developed Linux Shell scripts to monitor and correct failing services.

●Create and Manage system images for Nvidia Linux CUDA Jetsons for Robotic system.

●Created functional tests for Linux software upgrades and system tuning for better performance.

Eliassen Group (Subcontractor for Altice USA), Bethpage, NY

Software Engineering Automation and Testing, 10/2014 - 06/2020

●Installed and upgraded Linux software on VM and web servers.

● Install Linux software Upgrade to VM and Web servers as per Developers MOP( Method of Procedures).

●Worked with Software developers to configure backend servers and Identify critical errors for monitoring.

●Developed scripts for data capture, validation, and automation using Shell and Python.

●Utilized SQL and REST API for data collection and validation.

●Created Splunk dashboards for data analysis and reporting.

●Create Scripts to check/validate images Metadata about 1 million daily for presentation on the SetTop Box UI

●Prepare Test Summary Report and Documentation which the production team uses as Installation guides.

Morgan Stanley & Smith Barney Citigroup, New York, NY

Level 2 Support Engineer / Systems Specialist, 04/1995 - 05/2014

●Collaborated with software developers for functional testing and deployment.

●Automated monitoring of critical systems using Linux/Unix shell scripting.

●Managed Active Directory, assisted with trading floor changes, and created Python scripts for configuration checks.

●Conducted system testing and rollout of new software packages.

●Led McAfee Enterprise virus implementation for 30,000+ workstations.

Education & Training:

●Bachelor of Computer Science, Pace University, NY

●C, Perl Programming, New York University

●Digital Electronic and Hardware Computer Technology, School of Computer Science, NY,NY

●SPLUNK Certification: Splunk Infrastructure, Splunk Fundamentals, User Behavior Analytics

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