Scrum Master Project Manager
Resume:
Rakim Wilson
********@*****.***
https://www.linkedin.com/in/rakim-wilson-a45aa965/
Skills and Certifications
● Leadership and Management Skills ● Agile Coach,
● Interpersonal Skills ● Ability to facilitate, teach, and serve
● Analytical Skills
● Certified Scrum Master
● CompTIA A+
● Certified Scrum Master
● Security +
● Apple, Windows, Jira and Confluence,
Monday.com, Kanban, Microsoft Office,
JDE Edwards, Smartsheet, G-Suite, Slack,
MS Teams, Trello, Capabilities.
Professional Experience
Catalent December 2022 – Present
Scrum Master
● Mentoring emerging Scrum Organization, full of Product Managers/ Owners, Front-End, Back-End, Full- Stack Developers, UI / UX Designers, QA Engineers, who are fairly new to the Scrum Framework.
● Coach Scrum Best Practices, demystifying exactly “Why” Scrum ceremonies are essential, and “How” value can be added to all parties involved (Scrum Team, Stakeholders, Parent Organization.)
● Facilitate all Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Reviews, Sprint Retrospectives, Backlog Refinement/ Grooming Sessions.)
● Proactively Prioritizing refine / implement entire Scrum Process and Workflow, introducing how cross- functional teams, stakeholders, and the like, are to collaborate with our Scrum Teams.
● Collaborate frequently with Product Managers/ Owners to constantly refine our product backlogs, Product roadmaps, and workflow processes to increase team velocity. McCormick October 2021-January 2022
Technical Project Manager
● Administered New Order process for Carrier Team, servicing over 200 providers (Xtel, New Horizon Communications, Command link, Bullseye Telecom, Tata Communications, VCOM Solutions, Level 3 Communications, and Block Line Systems) to name a few.
● Operated in a cross-functional environment, collaborating with Sales Reps, Finance, Local / Regional Survey Reps, Sales Engineers, Design, and Sales Acceptance teams to complete Carrier New Orders (Ethernet, Fiber, Coax).
● Tracked and monitored the entire technical process: created local / regional surveys (desktop and walkout), utilized Ethernet Configurator in Excel for technical order details, pushed Salesforce opportunities forward to Design, Engineering, and Sales Acceptance teams for final review.
● Escalated large / time sensitive New Orders with agility, ultimately increasing monthly sales rate on Carrier team.
Tekk Systems September 2021-November 2021
Jr Project Manager /Jr Scrum Master
● Create Jira tasks and organize project roadmap from stakeholder requirements to reduce development time.
● Meet weekly with founders to review progress, feedback, and future roadmap.
● Manage weekly backlogs to ensure clients maintain oversight over their projects.
● Collaborate with Jr/Sr Devs and project managers to improve efficiency of SDLC using agile development. Education
W.E.B. Dubois High School, Environmental Science, Baltimore, MD Graduated 2008 High School Diploma
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